So the dust has kind of settled, and I took time to collect my thoughts on this Question and Answer video. I posted a response to someone else’s comment earlier but I want to have my own jumping-off point.
At this point, the sentiment that this QnA was bad is widespread. It’s easy to attribute this to the toxicity that can be found when players of online games are told “no,” but there is more going on than this. At least to me, this QnA fails on three criteria:
- It’s not very engaging as a Question and Answer segment.
- It doesn’t work well at building excitement for the future of the game.
- It raises concerns about Gaijn’s approach to game development and their interactions with their players.
I’m going to go through each of these and explain my thoughts.
As a Question and Answer video, it’s not very engaging. QnAs are meant to bring forward the kind of discussion and details that would not be possible in normal press releases (or in War Thunder’s case, devblogs or Community Manager posts). But this one was basically just a list of features (and complaints) that BVVD could easily confirm or deny. Confirming or denying features is fine, but this doesn’t necessitate a QnA. As for including such widespread and vague complaints such as “are you ever going to fix naval battles” left me scratching my head. Why engage with such trite criticism? It comes off like a strawman fallacy, casting the players as inept and ignorant of their own game. So TLDR; the choices of questions were uninteresting at best and fallacious at worst.
Second, it doesn’t work to build excitement for the game’s future. Previous QnAs have often included some really exciting information about upcoming features and mechanics. Last year’s QnA, for example, discussed the focuses for 2025: new subtrees and new vehicle classes. This one does have some reveals, mostly about the Aerial Warfare mode, but otherwise the positive answers are confirming fixes to issues players have identified for a long time. While that is nice, and I am glad that the development team is acknowledging and addressing those problems, it’s less exciting and more… expected. Fixing problems that your community identifies is what is supposed to happen, not an exciting revelation.
Third, there were some repeated themes in many of the answers throughout the QnA: BVVD would respond to a request for some feature, gameplay mode, or mechanic with something like “No, that would be a terrible idea. You don’t want that.” Now, I can fully understand that some requests (or demands) are a bit unrealistic, so there absolutely is room to temper player expectations. But so many responses were like this-- telling players that they don’t actually want something that they are asking for. After all, these are supposed to be the top-rated comments that were selected for BVVD to respond to, he must know that these are popular ideas. The one that stands out to me the most was definitely the comment on more game modes beyond point capture/conquest. “If you really wanted other modes, you wouldn’t be playing this one.” This is disgustingly fallacious. A downright disingenuous, bad-faith argument in plain words from one of Gaijin’s creative leaders.
This really makes it seem like the attitude of the development team towards the players is adversarial: They must justify their creative decisions to the players who oppose them by proving that the players don’t just disagree, but are wrong. I am not a game design expert. But I am a teacher. If I went into class each day with the goal of failing each of my students, I would not be a very good teacher. This only further increases the atmosphere of toxicity in the community.
Furthermore, many of the denied features also seem to show that the developers don’t just dismiss the players, but also have a very limited vision for the future of the game. Multiple times, the discussion of improvements to game modes (outside of Aerial Warfare) was met with a denial. There have been many suggestions on the forums of additional varied game modes that should be relatively simple to implement, but we are told not just that this is impossible, but also that we are stupid because we are playing the existing modes in game. Despite last year’s QnA talking at length about new types of vehicles and vessels, this year basically says that the current types of vehicles and vessels are all that can be implemented: strategic bombers have no place in air battles outside of one-off event vehicles, and submarines are challenging to implement too. Again, players have made suggestions of many ways to integrate these and other vehicle types into the game. It’s possible to have a creative vision that differs from the playerbase, but if that’s the limitation then say that instead of brushing the players off!
Anyway, that’s my take. I still appreciate everyone who worked to put this video together, because I do like to hear from the development team and the community managers alike. You all work hard to make a game that I really enjoy. I want that game to be the best it can be and continue to succeed and grow so that I can keep playing it, so my criticism is meant to be constructive. I hope that any devs or CMs reading this understand that (and understand and constructive criticism from other commenters) and can look past the anger and toxicity to make the game a better experience for everyone.