Dear developers
We, from the Simulator Community, through this letter, hope to reach you to address a problem that doesn’t only affects EC, Ground Sim battles, Air Rb; but the entire game. In the last big letter by the Sim Community, the request for it to be addressed was implicit, but was definitely there, it has always been there, since the early days of war thunder, and it this issue has been increasingly severed in the last years.
First, it must be said that, we are, of course, very glad on how much effort was done towards all the details, range of vehicles, from ww1 to modern, the early VR support. Even linux users can play the game natively! And all this lead to the biggest, truly combined, vehicle combat game out there, so we sincerely thank you for all.
The most critical problem of nowadays, have been growing and dismissed through the years, and it isn’t bugs, exploits, balance or lack of content, but the way you have NOT been receiving our feedback, due to your negligence. This issue comes from the fact that we see no effort at all towards the players. The only way we had hope to get you to listen to our issues, the forum, has been of no use at all. It is supposed to be a bridge between developers and player, which is definitely not the case at the moment, and hasn’t been for many years.
Many complaints, with an impressive amount of support, the oldest of them with over 12 years of discussion, not only haven’t been addressed, but seems like to not even being read about. We feel like ghosts; we give suggestions, fixes of exploits, bugs, bad design fixes, many times the proper source material, but we simply receive no response, which in turn lead us to frustration and makes the game unbearable to play.
This, last time, lead to the boycott and negative reviews by the players; but, instead of seeing the main problem, you double down: not only you did not fix the way you handle players inputs, but nowdays the rewads system of Sim Battles is notorious for being terrible, both in reward aspects and gameplay wise.
In the way this issue have been going, we saw many left for other combat games, and we lost many opportunities of improvement. For every tiny bit of change in an update, months or, more usually, years of complaints are required, so much effort and time spend, for almost no changes.
Based on what was said above, we ask you to improve the way you interact and receive feedback from us, war thunder players, so we can create, together, a more interesting, fun, engaging and rewarding experience, an experience that is precisely what War Thunder is supposed to be!
We are afraid of war thunder not only Dying by lack of players, but by lack of Substance.
Thank you for you attention,
Players of The Simulator Community