Then try that as well, if that doesn’t work you can contact support. You can find support and instructions on how to contact them here:
Files they might need are listed here:
Here are some more instructions on how to create a crash dump:
If you need to perform a clean boot to troubleshoot further here are instructions for that:
Directx12
i have the same crashes in Air RB but only in Air RB. Ive cleared the cache, Reinstalled the GPU drivers. Sometimes i get frame stutters and sometimes it just crash without any stutter. Ground RB is perfectly fine.
Try all of the tips listed in this thread and lastly contact support with necessary files if you cannot get it working through the tips in this thread.
frfr Game chrashed 5x times now. This cant be real.
Weird that my issues got fixed while others do not. Today also no freezing and no crashes.
Would it be possible for you to update the main topic post at the top with all the things to try for a fix?
That way users that come here can see the information at the start and don’t have to search the whole thread (and i don’t have to repeat myself lol x) )
For convenience here are my posts with the information (some duplicates):
Same error message as the screenshots above. Noticing this after the latest Graphics Update. Must be something wrong with the update
The only thing you did that I didn’t try is using normal quality textures instead of hq and it really may be important.
Maybe you also did clean install but you didn’t mention it too.
I used normal textures just now it didn’t help. Maybe you completely uninstalled your game at one point or you’re using not a 576.88 driver?
Yes I tried every possible way, crashed right now too, thats why I headed up to the forum so yeah DDU and clean installs not helped my case, but in fact this only happening in air realistic battles, in ground rb the game running fine but its whatever.
Only thing in my mind is I’m using a custom 23H2 windows version which cannot be updated (its in legacy mode bc this way I dont need a password kinda like under win10), but I dont want to reinstall my whole Windows just to get the same crashes, it wasn’t a problem in any other game why would it be the problem in WT ?
i got 4 crashes in the span of 1 hour, dx12 has not been kind to me
In that case, are you running any compatibility mode?
I dont know what do you mean with compatibility mode, its on the default ig, I never switched between compatibility modes, but maybe I should do it, if you suggest that.
I just crashed again too… worst possible time, in air RB heading into dogfight with an enemy
Nope, I only deleted the cache and compiledshader folder, used ddu to remove the gpu driver, install 576.88 and went from HQ Ground model textures to normal ones. Also I’m still on Win10.
Hey all, i got a bit of info for you all.
For those still having issues after trying the fixes in this thread:
Please create a bug report on the issue with as many of the necessary files as possible.
You can bug report it here: (Gaijin.net // Issues)
A guide on how to report bugs can be found here: ([Navigation] Technical Knowledge Base | War Thunder Wiki)
In this bug report there are more instructions on which files are wanted: ( Community Bug Reporting System )
Here are some more instructions on how to create a crash dump: ( https://support.gaijin.net/hc/en-us/articles/200071181-How-To-Create-A-Crash-Dump-After-Game-Client-Crash )
why give the same advice over and over none of it works its the latest update nothing else
Because it has worked for some users so it’s worth trying. It takes maybe 15 minutes at most to test those things and have a chance of solving it on your own compared to sending a bug-report and waiting an unknown amount of time for a possible fix that you could have solved on your own.
It’s ALWAYS worth trying the most basic things first before diving deeper into an issue. It has so many times ment that i fixed an issue i had in 5-10 minutes instead of spending hours on a deep dive into a subject for no real reason. That deep dive could still be necessary in the end but it’s always worth those few minutes at the start for a chance to avoid having to do all that hard work.