How to bug report Bug-reporting system?

Because in the bug reporting system there is no category where i could post a bug report for it, i must write here.

  1. First problem I have is that for me it is impossible to upload a screenshot, i always get error “Failed to fetch file data. File not found”. I tried it in firefox and microsoft Edge on 2 separate computers, but the result is the same. I am trying to upload screenshots done by the game and there is no problem with them as i open them in Irfan view and move them in windows from folder to folder without problem. Windows 11.

  2. second problem: in window creating a bug report, go to edit for bugreport title, write one word, make a space, write second word, go to space between them, press spacebar and cursor moves at the end of second word

  3. problem: in the edit for the description of bug, write one word, press enter, press enter, write second word, press enter, press enter, go to line between the words, press enter, cursor goes at the end of text (line 5), instead of properly inserting a line

Also some notes:

  1. since client updates itself automatically before game start if update is available, is it really necessary that user has to fill version of the game in bug-reporting system? The company knows which version is public right now, bug reporting system can easily fill this automatically. Or at least fill combobox with 3 latest versions and preselect the actual one.

  2. if you select windows64 platform and naval forces, there is no edit to upload game replay, which is unfortunate considering replay is mandatory part of bug report and without it it would be rejected.

2 Likes

yeah, I’ve been trying to report a issue in naval where my ship reaches 0% buoyancy then rather than sinking it just floats there until breach repair completes and the water is pumped out.
I’ve survived sinking 3 times in 3 games now due to the bug so it’s a major issue, I’m actually scared to play naval incase I get banned for hacking because of it.
But I can’t complete the report as it requires a screenshot to finish and it keeps giving me the “Failed to fetch data, File not found error” and if I try to drag and drop the screenshot it just opens them in a new tab in my browser.

I’m on it.

This has been reported to the Web Devs.

Thanks for pointing it out.

2 Likes

Could you maybe also convience the devs to finally fix the Dark mode on the CBR?
would be realy cool

Normal: Dark mode enabled, but when when you click on any report it turns into white mode

Much appreciated.

figured id put this here as its the only one i found when searching bug reports but the BF-109 Xray labels the 30mm cannons incorrectly as 20mm MG151’s and 20mm MG FF/M’s

Genuinely starting to see a pattern here that feels a lot like discrimination among bug report system. Ive already written to the support staff but rn its a nightmare.

Is there any chance of the bug report website actually acknowledging bugs? I ended up getting a permanent ban for spamming (I posted the same 5 reports once every 24 hours for 3 day as to not get buried by reports). Currently, there’s almost no action on the website except “not a bug” or a random accepted (there’s maybe half a dozen over the past 5 days). Not to mention, the bug manager lied when they closed one (the pilot turret control one).

AH-1G
AH-1G lacking M-28A1 turret subsystem combo choice // Gaijin.net // Issues
AH-1G platform lacking FFAR sight inside cockpit // Gaijin.net // Issues (closed as a suggestion for giving it a missing rocket sight choice it should have had since day one. It actually used to have one we could use but now there’s literally no way to aim the rockets from inside the cockpit)
AH-1G pilot lacking turret control // Gaijin.net // Issues (this is the one closed by a blatant lie when they said that the turret returning to the stowed position isn’t a mechanic in game… it literally does that currently when you enter the pilot POV)

OH-58D
OH-58D lacking Pilot Display Unit // Gaijin.net // Issues

ACTUAL bug report about the armor on the M3A3 Bradley. The duplicates were closed and then the original report got NOTHING in response.
M3A3 Bradley hull STANAG armor is bugged // Gaijin.net // Issues