I’ve been reading a lot of discussions on the forum lately, and I feel the community is becoming increasingly hostile and toxic whenever Gaijin makes an unpopular decision.
This isn’t meant as an attack on anyone or me trying to defend every decision Gaijin makes. It’s simply something I’ve noticed as a player, and I wanted to share my honest thoughts.
This is not only about how people speak to Gaijin’s staff. It is also about how we treat each other as players. We can disagree about vehicles, nations, game modes and balancing without insulting or attacking one another. Racism, hate speech and personal abuse have no place in our community.
We also need to be more welcoming towards new players. Everyone was new once, and War Thunder has a huge amount to learn. When somebody asks a basic question or makes a mistake, helping them will improve the community far more than mocking them. Experienced players have knowledge that could make somebody’s first experience of the game much more enjoyable.
This applies to the forum, in-game chat, squadrons and Discord communities. Discord in particular can quickly become toxic when groups start attacking or excluding people. We all enjoy the same game, so let’s try to bring people together instead of creating more arguments and divisions.
Players have every right to criticise prices, updates, balancing, bugs and the way new vehicles are introduced. Gaijin doesn’t always get everything right, and constructive criticism is important. However, there is a difference between criticising a decision and personally attacking the developers, moderators and other staff.
We don’t know which individual employees are involved in every decision, so it isn’t fair to blame or attack particular members of staff. Different teams are responsible for different parts of the game, and many employees are simply working hard on the tasks assigned to them.
War Thunder is a massive live game running across multiple platforms. Every update requires research, coding, modelling, artwork, testing, bug fixing, server maintenance, translations and support. We rarely see the amount of work happening behind the scenes.
People sometimes need to sit back, have a think and realise just how big this game is. Before replying in anger, pause and remember that it’s still a game—and no game will ever be perfect. We can express our frustration without turning disagreements into personal arguments.
War Thunder is also a team game. We should be communicating, helping teammates and working together instead of blaming everyone when a match goes badly. Supporting each other makes the game more enjoyable, whether we win or lose.
Gaijin is a business and needs to make money to keep the game running and its employees paid. That doesn’t mean we must agree with every decision. We can explain our concerns calmly, give constructive feedback and allow everyone to make their own purchasing decisions.
There will always be people who love or hate whatever the snail does. That is part of having such a large community, but disagreement doesn’t need to become abuse.
If you see genuine abuse or hate speech, report and block it rather than joining the argument or retaliating. We are all responsible for the atmosphere we create. Let’s help new players, respect experienced players and remember that there is a real person behind every username.
Please continue giving honest feedback and holding Gaijin accountable, but remember that real people are working on this game. They put their time, effort and passion into something we have all chosen to play. Criticise the decisions, but don’t treat every employee—or each other—like the enemy.
Good luck, have fun, and bless the holy snail. 🐌