Why is it Xbox bug reports are so unreliable?

I reported an issue with the cursor on Xbox freezing randomly in customs and actual matches days ago, no one has looked at it. When this bug occurs I have to restart the entire game just to play as when it occurs you can’t return to hangar, go to options/settings, change loadouts, or select another vehicle. I have no idea where else to draw attention to this than here as it seems reporting the bug results in no one looking into it. I know this post will probably get closed for whatever reason and I’ll get told to use the bug reporting system again which will result in nothing. I am losing hope.

If a bug report you made has not been handled in a long time (days is not a long time for bug reports) then you can contact the Technical Moderators to ask about it. You can find all the teams and the areas they handle listed here: (Who is who and Reporting Procedure). If you don’t get an answer within a few days you can add more moderators from the list to the original message instead of sending a new message (that way you preserve the date of the message and it doesn’t look like a new request), adding one of the moderators to the message every 2-3 days or so until you get an answer.

Please do not to add the seniors until you have tried all other regular moderators, the Seniors likely won’t answer unless they are added and pinged by the regular moderators but if you’ve added all the regular moderators with no answer then you can add the seniors.

Well until the bug is fixed I can’t really play much as it occurs nearly every battle. Once it happens I am locked out of playing until said battle ends or I restart the game. Oh by the way when it occurs you can’t even rejoin the battle you were in so imagine how annoying it is for me(I also don’t know who to contact tbh and I don’t have the best experience with moderators so I usually avoid contacting them).