Why did gaijn support combine these 2?

i made 2 tickets about ghost bomms in air rb and 1 about my bom serier reseeting everytime i log in to the game or just at random but the combeind the tickets like why ?
Schermafbeelding 2025-12-30 175014
Schermafbeelding 2025-12-30 175036

So, let me get this straight. You wrote to support about your issue, they asked you to include a replay, you didn’t do it and now the support is… stupid?

I don’t know what to say, really. Only thing I can say is that you can find the replays of all your battles here: Gaijin Entertainment - Single Sign On

You just have to search for your name and look for the battle where this issue happened.

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No money or time has been put into the support system. They don’t care in the slightest

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Not only that, the spelling and grammatical mistakes are atrocious

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This is amazing

wow maybe his mother tongue is not english? and he learned english? jeez what an absolute unit you are

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Why can people like this start a general discussion post but i can’t

Opening a support ticket is not the appropriate or correct place to report bugs. You need to use the dedicated bug reporting site for that. You should also do a search on the issues/bug report site first to see if there is already an existing report. Making duplicate reports just clogs the system and makes everything take longer to get fixed.

Bug reports/issues for War Thunder link:

https://community.gaijin.net/issues/p/warthunder

Further tips/instructions for filling out a detailed and correct bug report:

A guide on how to report bugs can be found here: [Navigation] Technical Knowledge Base | War Thunder Wiki

Finally, even though you might be frustrated, posting insults on the forums is not going to help you get your issues addressed and fixed.

1 Like