Transfer of console-created accounts suspended until further notice

Community Technical Support Platform specific issues (PS4, PS5, Xbox, other)
1056

That is the question isnt it.
Unfortunately, given the “quality” of moderation that goes on here all we can do is politely annoy the devs.
Also unfortunately, the devs rarely check here. And I say “devs” very loosely as Ive only ever seen 1 posting comments in this thread, and he only shows up once or twice every 3 to 4 months.

Going off of how the devs/mods/game masters have responded here, and in other threads, they just plain dont care.
Going off of how Gaijin as a company has been treating warthunder over the last few years keeping the appearance of a “fully” cross platform game is worth more to them than keeping long term customers.

The reason they cant keep it “open” is due to Gaijin’s laziness. They werent willing to work with the console companies to make a true cross platform game, my guess is Gaijin wasnt willing to share profits from its marketplace and werent willing to change their predatory loot boxes, so instead they created the account transfer thing to make it seem that people could keep playing their accounts even after getting rid of their consoles.
Gaijin obviously knew there was going to be a demand for it, so they took the time to automate the initial account “linking”.
But they must have gotten distracted before automating the “unlinking”.
And now that there are too many kids playing with their parents credit cards, Gaijin is perpetually distracted making the next shiny thing to sell.

3 Likes
1057

Its so easy to see this. Especially since we are long term customers.
But for whatever reason companies are not ran with any thought towards keeping customers long term anymore.
Gaijin just like all the others is only concerned with sales they can make right now.

2 Likes
1058

when will account transfers be coming back

1059

suspended until further notice

1060

how many times did this service open since it’s creation? When?

1062

It’s not due to them being lazy. It’s because the sheer volume of account transfers that come through when they open them up. They manually have to transfer ever piece of data of the account. When I had my account transferred it took about two weeks for it to be fully done and I put my request in about 1 minute after they opened it up. Where my friend did his like 5ish hours after I put mine in and it took him almost a month for his to get done. Half of the reason it takes so long is not them but Sony or Microsoft/Xbox and waiting on their people to give the right info. There is a lot that goes on with the account transfers that people just don’t know about. On top of that the volume of them they get per day that it’s open. I think it was like over 100k to 150k with the last one before they closed it. One of my other friends went through the process and it took almost 3 months for them to do his account and he put the request in like 3 weeks into them being open.

1063

Sounds like the company isnt getting money from me anymore until then. Ive literally spent 7800 dollars on the game since its release and was screwed over on the last transfer. All ive been wanting was to use the store and everyday the one tank i want is going higher and higher in price.

3 Likes
1064

They only have to do this due to their laziness in not automating the process.
Each players save data is all structured the same, It would be easy enough to ask Chat GPT to write a program to copy the data that needs to be copied and zero the data that cant be.

The sheer volume is due to Gaijin taking the stupidest, and hardest, way of transferring accounts.
A computer can do anything with the right program and the data it already has. The fact the Gaijin chooses to transfer accounts manually doesnt mean they cant choose to make things easier on themselves and us.

Gaijin already has the info they need to do the transfers, they arent waiting on the console companies for anything.
If anything Gaijin would need info to do the “linking” process originally, but that doesnt stop the “linking” process from being automated now does it?

There really isnt alot going on. Gaijin gets rid of all the other games data, zeros out the data the console companies dont want them to keep, and makes a new account which they copy the data over to.
I have zero experience coding, but if i knew the file structure even I (with ChatGPT’s help of course) could come up with an automated system to modify it, and create a new account.

The volume is only due to the way Gaijin chooses to do this.

The fact is people only link their accounts because they arent playing on console anymore. Gaijin knew this when they made the linking process in the first place.
But, Like alot of what gaijin does, they either didnt think things through fully or knew full well people would want to unlink their account and still chose to make the process as difficult as they could anyway.

Alot of what has people so angry about this BS is due to 3 reasons, all of which Gaijin could fix but chooses not to.

  1. When first linking your account you are not made fully aware of all the things you lose access to, nor are you made aware that unlinking your account rests solely on Gaijin’s fancy.
    For example Gaijin has alot of good games to play, Crossout and Star Conflict you can play with a linked account, but what isnt immediately clear is that when you unlink your account you loose everything you bought or worked for in those games. Unless you like throwing your money in a trash can, it makes no sense to even play the games.
    Enlisted though you cant even play at all.

  2. Gaijin does absolutely nothing to announce when you can unlink your account clearly. It took me years of randomly searching through old dead forums before I ran across this topic.
    And as i pointed out to the dev here awhile back, and he completely ignored, if they announced their next vehicle pack the same way they wouldnt make any sales.

  3. And until right at the end of last year, people who were linking their accounts were still getting notifications to unlink their accounts. Click this link to unlink your account, but wait we dont offer that service anymore and wont tell you when it will be available again.

2 Likes
1065

1] Your first point about why people are angry makes no sense since when you are on console you don’t have access to the market anyways.

2]our second reason is invalid since you don’t actually lose anything you bought since they make a copy of your account. I still sometimes play on my old console account and I still have all the stuff I bought up to the point of transferring my account

3] Also trying to say using ChatGPT to make a program to fix this makes no sense since you should never rely on AI to do your work. On top of that they can not just make a program to copy accounts over since everyone’s accounts are unique. Like I had a slight issue with mine where they missed one of my tanks I had.

4] They have to talk to the console companies since they have to one request the account to be unlinked and two they have to get all your purchase history of what packs other things your bought to make sure they get all the right things to your account

1 Like
1066

It would theoretically be this easy, but in practise there are MULTIPLE data protection laws that has to be followed both within and outside the EU. Making an automated process that follow all regulations and laws isn’t as easy as it sounds. The program also has to be tested and validated so no users data is accidentally corrupted or deleted in the process.

Sure it can be done, but i don’t think it is as easy as you make it out to be.
And as they have stated themselves:

1 Like
1068

Maybe they sort the issues that make players want to transfer.

Work out how to give us access to market place, earn GE on external apps etc.

Then there would be no need to switch.

Cheers

1069

But there are a lot of companies with Games that support cross platform and has account transfering, and they doesn’t seem to have all these problems, I remember playing Destiny 1 and 2 on PS4 the moment i switched to pc, magic, account transferred in seconds, and we are talking about more than 6 years ago, also Blizzard does this and also Riot with cross platform account and purchases with same markets just to say some names, that’s why we are keeping annoying Gaijin about this situation

2 Likes
1070

Is it hard that what he said it might be true, but the amount of money it would bring gaijin would surely outweigh the cost to set it up.

1071

I don’t get that you guys are talking about how transferring the console accounts to PC accounts would make gaijin money?

For now it’s an expensive manual process and automating it lawfully, bugless and cross-platform/Data-Language and data-types-wise would be a very high skill wise task for developers, the legal team and would take up considerable resources which could be used elsewhere. (As has been pointed out by others, the use of ChatGPT being considered is really funny to read though).

==> It’s expensive for Gaijin.

In making a console account you get acces to the store that has the vehicles and services which Gaijin has agreed to pay a cut towards the console manufacturer/the store owner (Microsoft or Sony). Nowhere is said that you get acces to the player-operated marketplace, and I don’t even think you can see the marketplace through the console client, unless they changed that last year. The marketplace was always a PC exclusive option, at first even separate from the steam client, untill they changed it so that steam users could buy all their stuff also directly without violating Valves ToS. (Which still also needed manual account transferring at first for some, unless I’m misremembering).

==> You can already buy whatever you could originally on your accounts’ store as advertised.

I assume that you’re saying that you and others may spend more on the game if they were PC accounts instead? But, for example in the marketplace, gaijin might not even make their money’s worth back for transferring your account. Notwithstanding the legal trouble for each individual player in the EU or other places with similar protection laws.

Matchmaking may be cross-platform, but the access to a lot of vehicles never was, nor will it be for the foreseeable future.

1072

hey do you guys know if it will ever be possible to make a pc account from my psn account? and if yes when?

1073

People link their accounts mainly when they switch from playing on consoles to a pc. Once someone can afford a pc to play the game on, why should they keep playing it on their console as well?
And once they are on pc, why should they still be limited?

This wasnt my second reason, but a continuation of the first. I never said youd lose your WT purchases, but rather what you bought in other Gaijin titles.

Prerequisites

  1. For technical reasons, we do not offer the unlinking for accounts that also played PC versions of our games (Crossout, CRSED, Star Conflict). If you are willing to sacrifice your progress/purchases in PC versions of those titles, inform support about this in your request.
  2. The email your Xbox-account is bound to has to be verified (you can check this in your profile at Gaijin Entertainment - Single Sign On), otherwise you won’t be able to reset your password and enable 2-step authorization once the unlinking is complete. In order for email to be verified, it has to be working address and you should have access to it. Please ensure it before proceeding with unlinking, this article might be helpful for you - https://support.gaijin.net/hc/en-us/articles/115005277969-Additional-e-mail-addresses-binding-Linked-e-mail-addresses-removal-Login-management
  3. You have to leave your squadron if you are a member of any. You will have to enlist back to it once the unlinking is finished.

ChatGPT is nothing more than an extremely advanced calculator. If you give all, and the correct, information it needs it can be surprisingly accurate.

Yes they can, easily. Everyone’s accounts are unique, but the structure that the info is saved to isnt.

And this was because someone, a person, made a mistake.
It has nothing to do with how difficult automating the process would be. And if anything an automated process would be less likely to make mistakes like this.

Gaijin already has all of this info. We are playing on Gaijin’s servers, not servers owned by the console companies.

2 Likes
1074

Gaijin knows which accounts are located where, and is already handling our data.
When asking to unlink our accounts we are giving permission for Gaijin to manipulate the data gaijin has for that purpose which negates the laws put inplace to keep Gaijin from manipulating our data without our permission.

Tested and validated? From Gaijin? That would be a startling first.
But like any save editor ever made, simply make a copy, edit the copy, once you know everything is good then delete or store the original.

Gaijin has the manpower, they just dont want to work on this.
This automation should have happened along side the automation of the linking process.

2 Likes
1075

Because those of us with linked accounts have to buy everything through the console stores, which the console companies take a cut of.
If they unlinked our accounts, Gaijin would get the full amount without sharing any of the proceeds with the consoles.

The linking process has always been automated… It wasnt that difficult, or expensive, that Gaijin couldnt make that happen.

This is funny. No one has ever said they should take a direct copy of the results and use it.
ChatGPT would give Gaijin a starting point without having to start from scratch and hopefully save months of devolvement.
ChatGPT is a tool, might as well use it.

And yet Gaijin only gains by transferring accounts from, at a minimum, preventing the console companies from taking a share.

Nobody here has stated they wanted access to the marketplace while on console.
We are here because we are playing on PC, but still dont have access to it.

Yes, but console stores release stuff days, sometimes weeks, after it is for sale on the regular Gaijin store. And console linked accounts can not partake in any of the sales Gaijin has as we can not purchase anything from the regular store/game.

Marketplace sales were never gonna make their money back, nor was that even pointed out. Where Gaijin makes their money back is from removing the console’s cut from regular GE/pack purchases.

We are giving Gaijin permission to manipulate our data for this purpose which, just like when we gave Gaijin our info originally and gave them permission to keep it when we created our accounts, completely negates any legal issues.

Even on console you technically have “access” to all the vehicles through the loot boxes. But unlike buying one off the market place the loot box may only give you a .0000000001% chance at getting the vehicle.

1 Like
1076

Either way you have to link your account to use your console account on pc until you have it transferred. Once you have it transferred you have access to everything normal PC accounts have. As a game master said their is also laws they have to deal with. I know a bit about IT and some other things that take part in how doing transfers work. Automating it will just make things a lot more worse. I plenty of other games out there that have switched to a automated process to do things like this the communities instantly complain about more of the issues or wait times because the system gets overwhelmed. The system Gaijin has right now works. Just they either need to get a hell of a lot more people dedicated to doing it and/or people need to just understand it takes time. Ever since they started to allow account transferring they open for a bit and close a month or two later then open within usually a year. It’s not the best but it’s a hell lot better than a AI system that could easily get overwhelmed and cause bigger fuck ups

1078

could it open this year?