ah ok good so i installed the right thing. another question would i still be able to play on PS account while they are transfering or is it best to just wait for them to get it done and notify me about when it is done.
hi, i made a request a bit over 24 hours ago and got no anwser. My question is if I used my category as other questions will it still go through?
Thank you so much for opening it again!!!
But I have to ask, is it normal not to have an answer in the support for a day?
I know there are A LOT of requests, but I don’t want to risk missing it if there is a deadline…
ive noticed that its allowed us to do it again recently but i dont understasnd it at all and ive tried doing what it says but it still refuse to do it
what is the deadline for accepting account transfer requests?
I received this response through a support ticket:
“Sorry, but Premium account, and Golden Eagles, included in Xbox Store packs, are not transferred.
Best regards,
Senior Support Specialist (IISL)
Gaijin Support Team”
Hey so I got a response +24 hours ago going on 48 and it said my request was forward to the relevant specialist. After this how long does it usually take???
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Same here. Probably just need to let them do the work and it should go thru
It’s wrong and we fixed the support article text.
Premium time from packs on Xbox does carry over (if it was active at the moment of unlinking). But any GE you have left on the account you have to spend before the process starts.
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How long does the account unlinking process take once it starts ?
when i got the email that it was started, it took a few hours. They started it and finished it before i even woke up for the day, but i can be take a day or two.
Lucky. Hopefully they get mine done before or by friday since i submitted one on sunday
Well lucky me then. Almost all of my premo time was from 2 packs I bought when Microsoft was doing a sale on them. Thanks!
How long did it take for them to begin with the process? I’ve send my request on Sunday, received an answer on Monday stating that they forwarded my request to the specialists on that topic. Now it’s Wednesday 3:30p.m. CET and they still haven’t replied.
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if you buy premium account with ge will it reset
Does this Include already bought ones?
No
@gromvoiny I made a support ticket on Monday and got a reply on Tuesday saying my request has been forwarded to a relevant specialist but I haven’t heard anything since. Is this response time normal?
Yeah same man. I don’t care how long it takes I just wanna play warthunder
wait a second. Do you play on Playstation, if so is it the same the name