As an example for people to gauge wait times by:
I raised my ticket on the 17th of Feb, the ticket got assigned on the 19th (the next working day), and I have just now been contacted to start the unlinking process, on the 15th of march. That’s a day shy of 4 weeks wait time for the process to start. I will update when the unlinking is complete. I am very excited.
Thanks for the info.
Like already answered here many times, the process itself takes a couple of days. It’s the number of other users waiting in the line before you (that is still measured in thousands) that makes it unpredictable.
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It’s impressive that there’s that many!
Good luck to you and the staff having to deal with that Mount Everest of requests.
Well, this service was put on hold for a year, so we’re working with a massive backlog right now. It should thin out eventually.
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Fingers crossed!
Got it! Thanks for the answer!
Hello ,my account was blocked yesterday .Today I found two accounts with the same name in the player search. I wanted to know if support has replied yet, maybe they finished the process yesterday but I can’t log on to the support page. How can I check this now?
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hi I have been waiting for a month to transfer how long will it take?
I waited a month and just got the message to accept the terms yesterday. Hopefully any day now for you.
As gromvoiny has said in the thread above, they will contact you when it’s complete.
I just submitted a request to transfer my acc from Xbox to PC (because i just got a PC a month ago and i wanna buy things on market and etc.). How long will it take?
Read through this thread. Should give you an idea on how the waiting list is going.
I’ve read it all. Will Gaijin contact me if they start the process?
Yes
Thru email? Or where?
Email, as you should have been to confirm the ticket was raised. It’ll just add to that email thread.
I have created a ticket yesterday and It’s up.
Man I submitted mine on the 16th and had my last response on the 21st and I’m still waiting for them to contact me back since then about whether I want to go through with the account transfer or not. How come mine is taking longer than other people even if they submitted their support ticket after mine? I triple checked before submitting it and I met all of the prereqs. I’ve been out of my squadron since the 15th of Feb and just waiting since then. My ge balance has also been at 0 and My email has been verified for 2 years or so. Idk why it’s been taking this long
There’ll just be people ahead in the queue of the support staff assigned to your ticket.
Just keep holding on. I’m sure it’ll be soon.