Request for Unconditional Refund Due to Post-Purchase Modifications

I purchased the J-22M1A aircraft via pre-order prior to its addition with the “Heavy Cavalry” update. At the time of purchase, the aircraft’s Battle Rating (BR) was 9.0 for Air Realistic Battles and 10.7 for Ground Realistic Battles. However, following recent BR adjustments, the vehicle has been raised to 11.0, rendering it practically useless.

It is a universally acknowledged standard that honesty is both an expectation and a legal obligation when a seller and buyer engage in a transaction. Had I known that a BR change of this scale would take place so shortly after buying the vehicle, I would not have purchased it in the first place. I demand that this issue be discussed and that players seeking a refund be granted their money back. What has been done regarding this specific vehicle amounts to deceptive practice.

Rusça (Русский)

Заголовок: Требование о безусловном возврате средств в связи с изменением характеристик после покупки

Я приобрел самолет J-22M1A по предзаказу перед его добавлением с обновлением «Heavy Cavalry». На момент покупки боевой рейтинг (БР) техники составлял 9.0 для Реалистичных авиационных боев и 10.7 для Реалистичных танковых боев. Однако после внесенных правок БР техники был поднят до 11.0, из-за чего самолет стал практически бесполезным.

Во всем мире признано, что честность является взаимным ожиданием и обязательством при совершении сделки между продавцом и покупателем. Если бы я знал, что спустя короткое время после покупки произойдут такие изменения БР, я бы ни за что не стал его покупать. Я требую вынести этот вопрос на обсуждение и предоставить возможность возврата средств всем желающим. Подобные действия в отношении данного техники выглядят как недобросовестная практика и обман.

This was quite obvious before the update even dropped. You agreed to gaijin tos when buying it; https://support.gaijin.net/hc/ru

General terms and conditions do not include any provisions that conflict with commercial law. In short, accepting standard terms does not grant the other party unlimited freedom in commercial transactions

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The point where we disagree is that including legally flawed clauses in contracts calls their validity into question. Let me explain; this clause contains a controversial provision regarding commercial relations. It involves the complete devaluation of an economic asset within a month or two of my acquisition.

bro it went up by 0.3 in GRB, its not exactly a never seen before change

The issue is, the law was likely written without online live service games in mind, but instead focusing on physical objects and more traditional goods. Also technically you did use it for a while so a full refund might not possible. But im no lawyer, but if you want a refund you will probably need one lol.

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Does it even change anything in regards what AA it can see in full uptier?

lol

See the issue is, as kievsky already pointed out:

Issue is such clause in context of warthunder is perfectly legal, for better or worse. The standard logic for digital goods does not apply as
A) the digital goods are only usable within closed ecosystem of warthunder and most importantly

B) mere 0.3 uptier does not constitute digital good becoming “worse”, or at least enough for you to have a case, as characteristics of vehicle remain unchanged, it still has the same weapons, FM etc.

Something else would be like removal of the stabiliser on italian premium M60, as that did indeed change its characteristics for the worse.

Laws do indeed cover digital goods and licenses. Or non-physical stuff in general.

Yes, but i would argue live service games are somewhat an edge case and i doubt the law thought of this when written.

Also bigger companies recently just removed users access to the stuff they had licences to, without major legal repercussions (that I know of), so the change in br by 0.3 really should not have any issue lol.

Well first of all, they have a message on every premium machine’s screen, that the characteristics can change throughout life cycle. Secondly, from a legal point of view, you don’t “buy”, you “willingly donate” your money to devs, and they gift you this ingame (or license it to you to use untill something happens, there are several different loopholes of how this us done and is legal)

By this logic, gaijin could never change anything about any vehicle ever.

You’re not “buying an item” , you don’t actually own it. What you have paid for is access to use a vehicle, that vehicle can change without what you paid for being changed, you still have access in the same way as before the change.

You still have your own consumer rights by law, so if you think those were violated then make a claim through Support and if they in your view don’t follow the laws then continue through legal means, a post on the forum won’t change anything.

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Ehich, if were talking about the same examples such as playstation store etc., was due to licenses expiring and other legal issues, jot because they thought it would be funni.

Game might be live service, but WT vehicles that are being sold are still plain old licenses to use digital product.

No, by itself no. It would have to be like the aforementioned italian premium M60 Patton case.

Id delete this part if i were you as it is extremely silly.

Why would i?
It is basically a general loophole on how f2p games work. Try reading user agreement and you’ll likely see this.

I have, have you?

Reading is free.

Won’t this affect the prestige and credibility of the game then? So none of the vehicles we buy have any guarantee? What are we spending money on then?

Hi

I am sorry that, despite having War Thunder account since 2014, you were not aware that we change the Battle Rating of vehicles (regardless of whether they are regular tech trees machines, event or premium). We have no plans to change this matter.
I am sure that, if you give the vehicle a chance, you will have fun with it.

Few additional things:

Forum is not a place to discuss legal matters. If you have any issue on this topic, please contact our legal department directly.
This is English speaking forum, English language is the only allowed to use in general section.

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