I was banned a little while ago for attempting to sell my account on in game chat of which I had no idea of until I decided to reinstall the game to play with my friends only to find a ban on my account.
I had tried to contact support over this and told me to talk to a gamemaster, only problem is that I could not for the life of me figure out how to contact them, so after taking a long while to cool myself and deal with personal problems am finally able to get back to this.
I had set up everything with gaijin pass to find out where the person was logging in from but found several login locations, my best guess was that the person who had hacked my account had shared my information to others either they know or on some website.
I don’t know what else to do but create a topic to see if this can be resolved.
Hello @masturbist227,
If you need to contact a Game Master please see the information below, If your account has been hacked then change your password and enable 2FA.
➤ To request help regarding a Chat Ban, please contact a Game Master via Forum PM.
➤ To request help regarding a Name related Account Ban, please contact a Game Master via Forum PM.
➤ To request help regarding a Team Kill related Account Ban, please contact a Game Master via Forum PM.
➤ In case you suspect someone else took control over your account (and got it into trouble…) please contact Support .
➤ To request help regarding Finance related Game Bans (“negative credit card balance” issues) please contact Support .
For detailed information on how and when to report a player in-game for observed or suspected forbidden behavior, please refer to this Guideline.
Please note that any issues that do not fall under the above mentioned cases can not be addressed by the Game Master Team.
Hi, as far as i can see it was you who logged in that day and wrote it on chat.
So your ban wont be removed.
Regards
OrsonES.