In the current battlepass I can only collect one item, then the next one isn’t available. Happens in both the free part and the pay part. Sometimes it suffices to restart the games, sometimes I need to restart the computer.
(A similar problem also occurs with the progress from tasks)
As you can see on the picture, I can’t collect the next task.
Restarting your game and doing a game file check from the launcher(Steam as an option as well) will generally fix a wide variety of issues. Once you have tried that, if you are still having issues, best to make bug report/support ticket.
Good Luck
I tried that. Nope. I also deleted the cache.
I also found people reporting similar problems in the past:
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Welp, guess it’s a bug report thing . … or could do the “last resort” thing and delete and reinstall the game . . . that might do it. Just seems odd how something like that affects a very few players while the rest of us see no issues . . . weird
I had the Battle Pass bought for me by my youngest son (28) for my birthday this week. I was already on tier 34, and when i went to collect the non-free stuff, I ended up with the same problem. Some were locked and I could not get them. I came out the game back to desktop and re-launched, but to no avail. I did a shutdown/restart but that didn’t work.
I decided to do a HARD shut down to cure it. So I didn’t leave the game, I just turned off my PSU at the back of the PC, waited 2 minutes and then turned back on the PSU and then rebooted and launched the game. I was then able to collect the rest of my booty.
I don’t have a clue why what I did cured it, but it did work for me. Definitely a bug.
Had the same problem, but after couple of hours it got fixed.