Please add Venmo back!!
Guys, did anyone else have the “change location” option?
Help us determine your location
Select a location to display the price in your local currency
I set it to Europe for myself and got some more payment info there again. Weird as Netherlands is in Europe… still nothing like iDeal. Gaijin doesnt want to make money anymore? Quite annoying if you ask me!
I tried the Visa… doesnt want to work at all either,
I am having similar problem it won’t see my saved card ND I GET THE SAME BAD GATEWAY ERROR
Quite a few of us are waiting for an answer please.
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Still waiting, I spent a ton of money on a gift card just for THIS
I contacted customer service and they replied with this link:
However, after following those directions and using a MC registered to a dutch address, my country of residence is still showing as
Place of residence: Nederland
This will be saved after you make a successful payment
The link states that after making a purchase with a card the info is saved and more payments options will be available. All untrue, as I tried it with a small GE purchase and it doesnt save anything and doesnt offer more options at all, which I replied to customer service as well.
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im on asia region especially in indonesia, before i was bought premium account using local e-wallet called DANA, now when i try to buy it again, DANA payment method is not available. Then i try to check using my new account and DANA payment method is available there. i dont know if this bug or somthing, but please fix this
I just got off the phone with my bank. My card has no restrictions yet was declined from purchasing from the Gaijin Store.
One of my kids did really well on some testing. I wanted to give him a reward.
“No can do”, says the Snail. :(
Please keep us posted, an ETA would be most appreciated.
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Glad to read i’m not the only one unable to make a purchase (or gift) through ideal or paypal. Really sucks that half the options don’t work either. Hope they fix this real soon and bring back the ideal pay option.
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Seems this issue is still on going, i’m based in NL and have only the VISA option showing. That sucks because i can’t use that payment method. I always used Paypal and iDeal but all these options are gone now.
It’s hard to believe that such a major issue is not resolved quickly, this is literally costing them thousands in missed income from the store.
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In the Chinese region is also facing a similar problem to this, it seems that there is no WeChat payment and Alipay which are the two most common purchasing methods for Chinese players to buy market coins ( GJN ), really want the game official to send money, but this action seems to be rejected!
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If you don’t see those methods for GJN purchase specifically, it means your account doesn’t fit the requirements. You can read about them here https://support.gaijin.net/hc/en-us/articles/115000706645-Replenishment-of-the-Gaijin-Store-Balance
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Thank you for your response. Unfortunately this doesn’t seem to be the issue here. My account and that of my friend meet all the requirments listed in that link and yet we are unable to see any other payment method other then VISA.
I’ve even recently made payments with other methods like iDeal and Paypal in the Gaijin store so on my account there don’t seem to be issues.
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Thanks for your response, but I would like to say that I purchased the M1A1 HC ‘click bait’ pack on 26 June this year, and purchased the Golden Eagle several times in May and June this year, and I am aware of the terms and conditions in the link you posted, and in order to confirm this, I purchased the Golden Eagle again yesterday, but today my market coins ( GJN ) still doesn’t have payment options for WeChat Pay and Alipay Pay.
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You don’t quite understand the conditions. Any purchase of GJN substracts from your allowed limit, and you already exceeded in over the last year.
As an example, if you purchase Clickbait pack for $70, your allowed replenish of GJN will become 140. But if you already purchased 200 GJN in the last 12 months, you still won’t be allowed to use Wechat/Alipay for GJN replenishment until you buy something in the store that is worth at least $40.
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I got it, thanks for the example.
I Hope they fix this soon…i’ve tried submitting a ticket through customer support but it’s like talking to a brick wall, i’m pretty sure it’s being run by AI.
They say i have to change my location and make a successful payment in order for it to be processed…but i cannot make a successful payment because i can’t use VISA…but they fail to understand that it’s really frustrating!
The bank card is the only viable method to confirm your location. Since you have to live in this country, go to the bank, open the account etc. It doesn’t have to be a Visa specifically.
That’s a problem because my bank card is Debit Maestro and doesn’t have a CVC/CVV code, which is a required field in the checkout. I even contacted my bank and they confirmed Dutch bank cards don’t have that code…So it seems we are screwed then.
Ask them for special card you can use in internet. It’s a thing in various countries (they work like credit cards, but to use it you need to charge it with money from your account). Such cards got number and CVV code and are usually an additional product you can add to your bank account.