So, the first response was after 20 days? How long are these talks going to last? When can we get our (European, North American and other) payment methods back? Why the … are you … over other entire continents? @Stona_WT this is a non answer on a long open case. You should join politics.
4 Likes
Please fix it fast, my prem time ran out and now the grind will take forever.
I’m confused why this would affect north America players?
Well that’s sucks especially when there is no news or even announcement for almost a month, unless it back fast, my BP grind will be for nothing since i only bought pass when i hit BP level 80 up.
1 Like
Please fix. Can’t spend money on War Thunder without iDeal.
Please add Venmo back!!
Guys, did anyone else have the “change location” option?
Help us determine your location
Select a location to display the price in your local currency
I set it to Europe for myself and got some more payment info there again. Weird as Netherlands is in Europe… still nothing like iDeal. Gaijin doesnt want to make money anymore? Quite annoying if you ask me!
I tried the Visa… doesnt want to work at all either,
I am having similar problem it won’t see my saved card ND I GET THE SAME BAD GATEWAY ERROR
Quite a few of us are waiting for an answer please.
5 Likes
Still waiting, I spent a ton of money on a gift card just for THIS
I contacted customer service and they replied with this link:
However, after following those directions and using a MC registered to a dutch address, my country of residence is still showing as
Place of residence: Nederland
This will be saved after you make a successful payment
The link states that after making a purchase with a card the info is saved and more payments options will be available. All untrue, as I tried it with a small GE purchase and it doesnt save anything and doesnt offer more options at all, which I replied to customer service as well.
1 Like
im on asia region especially in indonesia, before i was bought premium account using local e-wallet called DANA, now when i try to buy it again, DANA payment method is not available. Then i try to check using my new account and DANA payment method is available there. i dont know if this bug or somthing, but please fix this
I just got off the phone with my bank. My card has no restrictions yet was declined from purchasing from the Gaijin Store.
One of my kids did really well on some testing. I wanted to give him a reward.
“No can do”, says the Snail. :(
Please keep us posted, an ETA would be most appreciated.
2 Likes
Glad to read i’m not the only one unable to make a purchase (or gift) through ideal or paypal. Really sucks that half the options don’t work either. Hope they fix this real soon and bring back the ideal pay option.
2 Likes
Seems this issue is still on going, i’m based in NL and have only the VISA option showing. That sucks because i can’t use that payment method. I always used Paypal and iDeal but all these options are gone now.
It’s hard to believe that such a major issue is not resolved quickly, this is literally costing them thousands in missed income from the store.
2 Likes
In the Chinese region is also facing a similar problem to this, it seems that there is no WeChat payment and Alipay which are the two most common purchasing methods for Chinese players to buy market coins ( GJN ), really want the game official to send money, but this action seems to be rejected!
1 Like
If you don’t see those methods for GJN purchase specifically, it means your account doesn’t fit the requirements. You can read about them here https://support.gaijin.net/hc/en-us/articles/115000706645-Replenishment-of-the-Gaijin-Store-Balance
2 Likes
Thank you for your response. Unfortunately this doesn’t seem to be the issue here. My account and that of my friend meet all the requirments listed in that link and yet we are unable to see any other payment method other then VISA.
I’ve even recently made payments with other methods like iDeal and Paypal in the Gaijin store so on my account there don’t seem to be issues.
1 Like
Thanks for your response, but I would like to say that I purchased the M1A1 HC ‘click bait’ pack on 26 June this year, and purchased the Golden Eagle several times in May and June this year, and I am aware of the terms and conditions in the link you posted, and in order to confirm this, I purchased the Golden Eagle again yesterday, but today my market coins ( GJN ) still doesn’t have payment options for WeChat Pay and Alipay Pay.
1 Like
You don’t quite understand the conditions. Any purchase of GJN substracts from your allowed limit, and you already exceeded in over the last year.
As an example, if you purchase Clickbait pack for $70, your allowed replenish of GJN will become 140. But if you already purchased 200 GJN in the last 12 months, you still won’t be allowed to use Wechat/Alipay for GJN replenishment until you buy something in the store that is worth at least $40.
1 Like