guys on the discounts i bought a f4j (uk) phantom, but im playing USA airforce, so i wrote to the support, but theyre still answering (3 days gone) so the question is: will they change my phantom to american? on my account (i didnt play any battles on it)
Probably not
Probably message a game master. They might be able to help you.
I’ve never had this happen though.
how to message a game master?
then can they make a refund?
Probably, but I don’t know how to do it unfortunately.
Game master cant do anything when it comes to the store.
I highly doubt they will change it.
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if you havent used it at all theres a chance you can get a refund for it, but I dont know what the current refund policy is
Contact support.
If you didn’t touch the vehicle (not even giving it a crew) and didn’t spend a single GE and have not used a single second from your premium time which goes with the vehicle (0 battles from the point of purchase), then you have like 5% chance they will give you a refund.
If all of above is true, about 10 % chance to switch F-4J(UK) for F-4S.
There is 0 % chance for them to switch F-4J(UK) over to the USA TT as the F-4J(UK) is not an American vehicle.
Overall your chances are not good, but it’s not their fault so don’t be mad at them please.
No, how should we be able to help?
Game master’s job is to handle in-game chat or name related issues, not support.
If anyone, support is where such an issue may get solved.
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if you have used it, they can’t refund it.
DO NOT FLY IT.
put in a ticket at support https://support.gaijin.net/hc/en-us you need to login and stuff