My gpu is Intel A750, and cpu is: Amd 5600, after the major update I cant play this game from steam. I have already updated the gpu driver with clean installation option. When I press the play button it shows, “Unable to recover the 3D device.Try updating/clean installing the video driver[8111000D]” then it shows “cant reset 3d device”
1 Like
update: Also tried with -dx11 , still same issue
1 Like
Me and it seems many others can’t even start the game after the update. The game opens and goes through loading screens with “Logging in, please wait…” and “Connecting to game servers…” then the game crashes.
I get two error boxes:
One with “Critical Error”, "Unable to recover 3D device. Try updating/clean installing the video driver. [8111000D].
And one with “FATAL ERROR”, “can’t reset 3d device…”
I am currently in contact with support but they have not tried to fix anything yet, just asked me to install new drivers and do a clean installation which i have done and it has not helped.
The game stopped working after the “Ninth Wave” update, because of the update and not because i installed new drivers.
Just wanted to post this to show people with the same problem, you are not alone.
2 Likes
I have uninstalled the game lost my original account as a result. Had to make a new one ran a disk defrage and clean up my cache and etc unistalled my ryzen 7 5000 series driver. Reinstalled that. My graphics are med the game plays a few matches or not. And then crashes with a fatal errror of 8111002. I have been playing for about 6 years or so. This update is the first one that has caused this error.
Another unique thing is it seems to happen alot more when i exit out of the game window to do something on a tab or something. The game window is minimized so i go back to and the game crashes after that But sometimes it just crashes mid game
No, you did not. Simply log in to the account you used earlier.
Gaijin accounts are not attached to game instalation.
I did as I dont remember the password or no longer use the email I had for it
support can probably help you change email.
1 Like
2 successful games before a 3rd one crashed with 81110012 critical error