Hello, the game was working fine on my Dell Latitude E7470 running Ubuntu 22.04 yesterday, I opened to play today and was met with one of the constant updates (it was about 360mbs ) after it downloaded, now the game doesn’t work at all I can’t log in, It says exception error.
system information
-latitude-e7470
description: Laptop
product: Latitude E7470 (06DC)
vendor: Dell Inc.
serial:
width: 64 bits
capabilities: smbios-3.0.0 dmi-3.0.0 smp vsyscall32
configuration: boot=normal chassis=laptop family=Latitude sku= uuid=
*-core
description: Motherboard
product:
vendor: Dell Inc.
physical id: 0
version: A00
serial:
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: 1.36.3
date: 09/18/2022
size: 64KiB
capacity: 16MiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
*-cache:0
description: L1 cache
physical id: 41
slot: L1 Cache
size: 64KiB
capacity: 64KiB
capabilities: synchronous internal write-back data
configuration: level=1
*-cache:1
description: L1 cache
physical id: 42
slot: L1 Cache
size: 64KiB
capacity: 64KiB
capabilities: synchronous internal write-back instruction
configuration: level=1
*-cache:2
description: L2 cache
physical id: 43
slot: L2 Cache
size: 512KiB
capacity: 512KiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:3
description: L3 cache
physical id: 44
slot: L3 Cache
size: 4MiB
capacity: 4MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-cpu
description: CPU
product: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
vendor: Intel Corp.
physical id: 45
bus info: cpu@0
version: 6.78.3
serial: To Be Filled By O.E.M.
slot: U3E1
size: 3121MHz
capacity: 3400MHz
width: 64 bits
clock: 100MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities cpufreq
configuration: cores=2 enabledcores=2 microcode=240 threads=4
*-memory
description: System Memory
physical id: 46
slot: System board or motherboard
size: 24GiB
*-bank:0
description: SODIMM DDR4 Synchronous 2133 MHz (0.5 ns)
product: HMA41GS6AFR8N-TF
vendor: SK Hynix
physical id: 0
serial:
slot: DIMM A
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:1
description: SODIMM DDR4 Synchronous 2133 MHz (0.5 ns)
product: CB16GS2666.C8FT
vendor: Conexant (Rockwell)
physical id: 1
serial:
slot: DIMM B
size: 16GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-pci
description: Host bridge
product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 08
width: 32 bits
clock: 33MHz
configuration: driver=skl_uncore
resources: irq:0
*-display UNCLAIMED
description: VGA compatible controller
product: Skylake GT2 [HD Graphics 520]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list
configuration: latency=0
resources: memory:e0000000-e0ffffff memory:d0000000-dfffffff ioport:f000(size=64) memory:c0000-dffff
*-generic:0
description: Signal processing controller
product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 08
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: driver=proc_thermal latency=0
resources: irq:16 memory:e1340000-e1347fff
*-usb
description: USB controller
product: Sunrise Point-LP USB 3.0 xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:125 memory:e1330000-e133ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 6.8.0-40-generic xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 6.08
capabilities: usb-2.00
configuration: driver=hub slots=12 speed=480Mbit/s
*-usb:0
description: Keyboard
product: YICHIP Wireless Device Mouse
vendor: YICHIP
physical id: 1
bus info: usb@1:1
logical name: input10
logical name: /dev/input/event9
logical name: input11
logical name: /dev/input/event10
logical name: input8
logical name: /dev/input/event7
logical name: input8::capslock
logical name: input8::compose
logical name: input8::kana
logical name: input8::numlock
logical name: input8::scrolllock
logical name: input9
logical name: /dev/input/event8
logical name: /dev/input/mouse2
version: 0.02
capabilities: usb-2.00 usb
configuration: driver=usbhid maxpower=100mA speed=12Mbit/s
*-usb:1
description: Video
product: Integrated_Webcam_HD
vendor: CNFEH63M5210900085C2
physical id: 2
bus info: usb@1:2
version: 57.27
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-usb:2
description: Mass storage device
product: USB Mass Storage Device
vendor: Generic
physical id: 3
bus info: usb@1:3
logical name: scsi2
version: 2.20
serial:
capabilities: usb-2.00 scsi emulated scsi-host
configuration: driver=usb-storage maxpower=2mA speed=480Mbit/s
*-disk
description: SCSI Disk
product: Storage Device
vendor: Mass
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/sda
size: 232GiB (250GB)
capabilities: partitioned partitioned:dos
configuration: logicalsectorsize=512 sectorsize=512 signature=85acea77
*-usb:3 UNCLAIMED
description: Generic USB device
product: 5880
vendor: Broadcom Corp
physical id: 7
bus info: usb@1:7
version: 1.01
serial: 0123456789ABCD
capabilities: usb-1.10
configuration: maxpower=100mA speed=12Mbit/s
*-usb:4
description: Bluetooth wireless interface
product: Bluetooth wireless interface
vendor: Intel Corp.
physical id: 8
bus info: usb@1:8
version: 0.01
capabilities: bluetooth usb-2.00
configuration: driver=btusb maxpower=100mA speed=12Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 6.8.0-40-generic xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 6.08
capabilities: usb-3.00
configuration: driver=hub slots=6 speed=5000Mbit/s
*-generic:1
description: Signal processing controller
product: Sunrise Point-LP Thermal subsystem
vendor: Intel Corporation
physical id: 14.2
bus info: pci@0000:00:14.2
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: driver=intel_pch_thermal latency=0
resources: irq:18 memory:e1357000-e1357fff
*-communication:0
description: Communication controller
product: Sunrise Point-LP CSME HECI #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:138 memory:e1356000-e1356fff
*-communication:1
description: Serial controller
product: Sunrise Point-LP Active Management Technology - SOL
vendor: Intel Corporation
physical id: 16.3
bus info: pci@0000:00:16.3
version: 21
width: 32 bits
clock: 66MHz
capabilities: msi pm 16550 cap_list
configuration: driver=serial latency=0
resources: irq:19 ioport:f0a0(size=8) memory:e1355000-e1355fff
*-sata
description: SATA controller
product: Sunrise Point-LP SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
version: 21
width: 32 bits
clock: 66MHz
capabilities: sata msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:131 memory:e1350000-e1351fff memory:e1354000-e13540ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:e1353000-e13537ff
*-pci:0
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #5
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:122 memory:e1200000-e12fffff
*-network
description: Wireless interface
product: Wireless 8260
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:01:00.0
logical name: wlp1s0
version: 3a
serial:
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=6.8.0-40-generic firmware= latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:139 memory:e1200000-e1201fff
*-pci:1
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #9
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:123 memory:e1100000-e11fffff
*-nvme
description: NVMe device
product: TEAM TM8FP6001T
vendor: Silicon Motion, Inc.
physical id: 0
bus info: pci@0000:02:00.0
logical name: /dev/nvme0
version: V0926A3
serial:
width: 64 bits
clock: 33MHz
capabilities: nvme pm msi pciexpress msix nvm_express bus_master cap_list
configuration: driver=nvme latency=0 nqn=nqn.2014.08.org.nvmexpress:126f126fTPBF2305150020702297TEAM state=live
resources: irq:16 memory:e1100000-e1103fff
*-namespace:0
description: NVMe disk
physical id: 0
logical name: hwmon3
*-namespace:1
description: NVMe disk
physical id: 2
logical name: /dev/ng0n1
*-namespace:2
description: NVMe disk
physical id: 1
bus info: nvme@0:1
logical name: /dev/nvme0n1
size: 953GiB (1024GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: guid=8a4427fe-22a7-4923-a8ed-c0e5e3299510 logicalsectorsize=512 sectorsize=512 wwid=nvme.126f-5450424632333035313530303230373032323937-5445414d20544d3846503630303154-00000001
*-volume:0
description: Windows NTFS volume
vendor: Windows
physical id: 1
bus info: nvme@0:1,1
logical name: /dev/nvme0n1p1
version: 3.1
serial: b80f-ed2b
size: 448MiB
capacity: 449MiB
capabilities: boot precious ntfs initialized
configuration: clustersize=4096 created=2024-01-06 05:35:50 filesystem=ntfs label=Recovery name=Basic data partition state=clean
*-volume:1
description: Windows FAT volume
vendor: MSDOS5.0
physical id: 2
bus info: nvme@0:1,2
logical name: /dev/nvme0n1p2
logical name: /boot/efi
version: FAT32
serial: fae9-5850
size: 92MiB
capacity: 98MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat label=V mount.fstype=vfat mount.options=rw,relatime,fmask=0077,dmask=0077,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI system partition state=mounted
*-volume:2
description: reserved partition
vendor: Windows
physical id: 3
bus info: nvme@0:1,3
logical name: /dev/nvme0n1p3
serial: 9a434147-b732-4cf7-af59-b635828c715a
capacity: 15MiB
capabilities: nofs
configuration: name=Microsoft reserved partition
*-volume:3
description: Windows NTFS volume
vendor: Windows
physical id: 4
bus info: nvme@0:1,4
logical name: /dev/nvme0n1p4
version: 3.1
serial:
size: 438GiB
capacity: 438GiB
capabilities: ntfs initialized
configuration: clustersize=4096 created=2024-01-06 05:36:53 filesystem=ntfs name=Basic data partition state=clean
*-volume:4
description: Windows NTFS volume
vendor: Windows
physical id: 5
bus info: nvme@0:1,5
logical name: /dev/nvme0n1p5
version: 3.1
serial:
size: 506MiB
capacity: 532MiB
capabilities: boot precious ntfs initialized
configuration: clustersize=4096 created=2024-01-06 12:00:13 filesystem=ntfs state=clean
*-volume:5
description: EXT4 volume
vendor: Linux
physical id: 6
bus info: nvme@0:1,6
logical name: /dev/nvme0n1p6
logical name: /
logical name: /var/snap/firefox/common/host-hunspell
version: 1.0
serial:
size: 514GiB
capacity: 514GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2024-01-06 05:14:07 filesystem=ext4 lastmountpoint=/ modified=2024-08-20 22:06:06 mount.fstype=ext4 mount.options=ro,noexec,noatime,errors=remount-ro mounted=2024-08-20 22:06:07 state=mounted
*-pci:2
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #11
vendor: Intel Corporation
physical id: 1d.2
bus info: pci@0000:00:1d.2
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:124 memory:e1000000-e10fffff
*-generic
description: MMC Host
product: RTS525A PCI Express Card Reader
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: mmc0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=rtsx_pci latency=0
resources: irq:130 memory:e1000000-e1000fff
*-isa
description: ISA bridge
product: Sunrise Point-LP LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-pnp00:00
product: PnP device PNP0c02
physical id: 0
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0b00
physical id: 1
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:02
product: PnP device INT3f0d
vendor: Interphase Corporation
physical id: 2
capabilities: pnp
configuration: driver=system
*-pnp00:03
product: PnP device PNP0303
physical id: 3
capabilities: pnp
configuration: driver=i8042 kbd
*-pnp00:04
product: PnP device DLL06dc
vendor: Dell Inc
physical id: 4
capabilities: pnp
configuration: driver=i8042 aux
*-pnp00:05
product: PnP device PNP0401
physical id: 5
capabilities: pnp
*-pnp00:06
product: PnP device PNP0c02
physical id: 6
capabilities: pnp
configuration: driver=system
*-pnp00:07
product: PnP device PNP0c02
physical id: 7
capabilities: pnp
configuration: driver=system
*-pnp00:08
product: PnP device PNP0c02
physical id: 8
capabilities: pnp
configuration: driver=system
*-pnp00:09
product: PnP device PNP0c02
physical id: 9
capabilities: pnp
configuration: driver=system
*-pnp00:0a
product: PnP device PNP0c31
physical id: a
capabilities: pnp
configuration: driver=tpm_tis
*-memory UNCLAIMED
description: Memory controller
product: Sunrise Point-LP PMC
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 21
width: 32 bits
clock: 33MHz (30.3ns)
configuration: latency=0
resources: memory:e134c000-e134ffff
*-multimedia
description: Audio device
product: Sunrise Point-LP HD Audio
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
logical name: card0
logical name: /dev/snd/controlC0
logical name: /dev/snd/hwC0D0
logical name: /dev/snd/hwC0D2
logical name: /dev/snd/pcmC0D0c
logical name: /dev/snd/pcmC0D0p
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:140 memory:e1348000-e134bfff memory:e1320000-e132ffff
*-input:0
product: HDA Intel PCH Dock Mic
physical id: 0
logical name: input15
logical name: /dev/input/event13
*-input:1
product: HDA Intel PCH Headphone Mic
physical id: 1
logical name: input16
logical name: /dev/input/event14
*-input:2
product: HDA Intel PCH Dock Line Out
physical id: 2
logical name: input17
logical name: /dev/input/event15
*-serial
description: SMBus
product: Sunrise Point-LP SMBus
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 21
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: irq:16 memory:e1352000-e13520ff ioport:f040(size=32)
*-network
description: Ethernet interface
product: Ethernet Connection I219-LM
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 21
serial: d4:81:d7:6c:6f:84
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=6.8.0-40-generic firmware=0.13-3 latency=0 link=no multicast=yes port=twisted pair
resources: irq:132 memory:e1300000-e131ffff
*-battery
product: DELL MC34Y51
vendor: SMP
physical id: 1
version: 02/13/2017
serial: 01D6
slot: Sys. Battery Bay
capacity: 54990mWh
configuration: voltage=7.6V
*-graphics
product: simpledrmdrmfb
physical id: 2
logical name: /dev/fb0
capabilities: fb
configuration: depth=32 resolution=1366,768
*-input:0
product: Lid Switch
physical id: 3
logical name: input0
logical name: /dev/input/event0
capabilities: platform
*-input:1
product: Power Button
physical id: 4
logical name: input1
logical name: /dev/input/event1
capabilities: platform
*-input:2
product: DELL Wireless hotkeys
physical id: 5
logical name: input13
logical name: /dev/input/event11
capabilities: platform
*-input:3
product: Dell WMI hotkeys
physical id: 6
logical name: input14
logical name: /dev/input/event12
capabilities: platform
*-input:4
product: Sleep Button
physical id: 7
logical name: input2
logical name: /dev/input/event2
capabilities: platform
*-input:5
product: Power Button
physical id: 8
logical name: input3
logical name: /dev/input/event3
capabilities: platform
*-input:6
product: AT Translated Set 2 keyboard
physical id: 9
logical name: input4
logical name: /dev/input/event4
logical name: input4::capslock
logical name: input4::numlock
logical name: input4::scrolllock
capabilities: i8042
*-input:7
product: AlpsPS/2 ALPS DualPoint TouchPad
physical id: a
logical name: input6
logical name: /dev/input/event6
logical name: /dev/input/mouse1
capabilities: i8042
*-input:8
product: AlpsPS/2 ALPS DualPoint Stick
physical id: b
logical name: input7
logical name: /dev/input/event5
logical name: /dev/input/mouse0
capabilities: i8042