I had bought the T-72 pack on steam, and had waited two hours, posted a ticket, and the ticket hasn’t been touched. Have always played through steam, and bought on steam, but this is not coming through.
You have to use Steam login option to get the DLC, it only activates for Steam account that made the purchase. If your accounts aren’t linked properly and you have a separate War Thunder account associated with your Steam id, contact support.
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They removed steam login forever aho tho?? And i have only used steam with that account, it’s my og acct from 2016. And i put in a ticket 3 days ago almost and nothing. But you know what’s crazy, i got a reply faster here in under 24 hours, and the support hasnt replied to my ticket. (Ticket 1912800)
But again, i haven’t used the normal launcher, I’ve only ever played with steam and used steam login when I load in. Linked my accounts forever ago. When i first made my act,.
Our support is not 24/7 and right now they’re sorting out all accumulated requests from weekend. So please wait for reply.
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I’m experiencing this issue as well
most of the time logging out of the game and back in fixes the issue. for all others contact support
Please restart game.
Please be sure to use same account.
If you still have issues, please send ticket to support: https://support.gaijin.net/hc/en-us
They will be able to check it for you :)
I have the same issue with abram clickbait rn Steam says i own the dlc and its installed but war thunder says i have to buy it and i dont own it.
I have the same issue but for the F5-C, it says that I own the pack and that it cant be refunded but it does not show in game
Sent a ticket to gaijin support but no response still
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I’m having the same issue just purchased the mig-23 but it isn’t showing up even after restarting my game and my pc.
You have to login via Steam, not the email. Also, it might be that your Steam is linked to a different War Thunder account and the purchase went there. Please contact support to sort it out.
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Hey i have an issue too right now just wanted to ask is it actually possible to get packs transferred to the right account? because it went to the wrong account i haven’t used the packs yet, i haven’t logged into the account, Because i don’t want support to be like “well u received the packs nothing we can do here” cause it went to an account called “comradefishy” i haven’t used that acc in years probably and my main account has been always SympathWT but my girlfriend gifted me 4 packs on steam so yea… sadly it went to that level 0 account instead of my main and now my gf is stressing me cause it’s a lot of money for her and i really just wanna play the game cause this has just robbed every bit of motivation i have for playing the game :/
best regards
bro you got a dev to respond to your name being “Bean Flicker” LMFAO
I gather that you already contacted support? Please wait for their reply, I’m not handling individual requests via forum.
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Yea i have i just wanted to know if transfers even are a thing no worries have a good day
DLC are tied to the Steam account that purchased them, there’s nothing we can do about it. But maybe support will offer you some alternatives.
Yea im just confused cause i bought packs on steam before and it went to the right account for some reason those didnt
exact same issue with th exact same vehicle my ticket has been ignored for almost 72 hrs now
did it ever get resolved for you
ever get resolved?