Hello everyone,
I come with a different post than usual today, I regret to inform you that my friend (User:coffeedrinkerr) has been wrongfully banned by spam reporting. He was a level 100 and has spent thousands of hours and dollars on this beautiful game. The ban in question stated that he had used “cheating software” which is an outright lie. He would have no reason to his skill is amazing without question.
SO if anyone could come forward with information to overturn this ban or at the very least get his thousands of dollars refunded soon that would be great!
Much thanks,
Istoleyourtoast.
According to ToS you can’t refund a item that was used already (played battles with an premium vehicles, bought something with Gaijin Coins or wasted Golden Eagles). Your friend couldn’t be banned simply by spam report since any reports are manually verified. Either one or another he did used a modification (third party program or a in-game script) or it was another thing but the best reason is “cheating”. Your friend should get in contact with support directly.
https://support.gaijin.net/
thank you for you help Ill pass this information on. and on the subject of his ban we only assumed it was spam report because he got banned even though he had not used that account in a while (potential hacker?)
Ask him to check for E-mail for any unusual log-in activity, look at Log-in history, if it shows some unknown location, is more than proof to back up an ban appeal. As I said, you can’t get banned by Spam report, the most you can get is a warning screen which results in no penalty action, it’s only a notification.