Where is my type 90 fuji?

Community Technical Support Gaijin.net Store, Gaijin Market, Merch Shop,Forum
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I made a purchase via PIX (I have the receipt and everything), but the item wasn’t delivered. What’s strange is that it’s still showing as charged in my bank app. I need support to help expedite the resolution of this issue. I can’t wait two days for a response; I need it resolved as soon as possible.

To my American friends: my region and payment method are Brazilian, which is why I used PIX. Don’t be alarmed if you see the term!

Please, I can’t wait two days for a response, friends. Is there any support staff on the forum who could kindly check the open ticket?

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Go to support, posting on the forums can’t help you.

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Hello @Oni-chan-Yamete-kudasai,

Only Gaijin support can help you with purchase related issues and the only way to contact them is to submit a support ticket on the Gaijin support website: https://support.gaijin.net/hc/en-us

If you have already submitted a support ticket please have some patience while the support staff get around to you.

Thank you.

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