If you have some problems logging into our Gaijin Support page, (for example, your account has been banned), you have to follow these easy steps:
- Go to Gaijin Support site.
- Navigate to the article Account compromised or lost / How to recover your account / 2-step authentication issues
- At the bottom of the article, you will find a “Submit a request” button. Here you’re able to describe your problem and our Support Team will answer your questions.
If you can’t find the article, use this direct link to the request form: Submit a request
That’s all! Just wait a bit, and you will receive an answer from our Gaijin Support team to the email you submitted into the request form.