"Video Graphics driver hung"

Community Technical Support Hardware, Driver Problems & Advice
1

Hi Today I got an issue randomly while tabbing out that war thunder overlayed my tab out (while i was trying to tab into steam) and it said “video graphics driver hung” mid battle and I couldnt see enemy tanks or my own tanks modules.

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2

Should have stated before sorry, 6650XT 32gb RAM, Game is installed on Disk C and causes disk F to randomly unplug aswell (my disk, cable etc are completely fine) this only started after the last major update.

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It has been happening to me ever since the last major update.

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Any fix?

5

I can unfreeze it but i dont know a way to prevent it from happening.

When it freezes, i hit the wibdows key twice and it will unfreeze after a couple seconds. 90% of the time, it will unfreeze with no issues. Sometimes, some textures will fail to load during the rest of the match.

I am still convinced that it is a problem on gaijin’s end because it only happens on war thunder and only started right after that update.

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to start with. i don’t know about this issue at all, but i will try to help in general terms.

  1. if there isn’t already a report on the issues site then i would suggest making one.

  2. try to change war thunder to run windowed mode and see if that helps.

  3. " Windows + Ctrl + Shift + B " is a shortcut to restart the graphics drivers on windows, if the issue appears again then try that and see if it resets it.

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8

Heyo, the Video Graphics Driver Hung error means that your AMD Graphics Drivers are crashing. Now there are a number of fixes but because one of your drives is disconnecting when this happens it may possibly be a hardware issue.

Here are some possible fixes.

  1. Repair Game Files. When you downloaded the update it might have not downloaded correctly.

  2. Update you AMD Graphics Drivers in the AMD Software. Out of date drivers are commonly the issue with stuff like this.

  3. Play around with your game settings. Sometimes certain settings might mess it up but thats unlikely.

  4. You can also try running your game in windowed mode and it should allow you to tab out without it crashing.

  5. If they arnt already set you PC Power Plan to High Performance.

  6. Try stopping background applications then launch your game and try to replicate the issue. Possibly could just be you have to much running.

  7. Log your PC performance (and make sure all the options are on) via your AMD software and try to see what your GPU, CPU, GPU Memory and System Memory do when the crash happens. This can help you determine if it is something else other than your GPU which is possible due to your disk also disconnecting.

If none of those work I also recommend trying see if the issue replicates itself in other games. If it does that means you most likely have a hardware issue. Previously other people have had the same issue and 90% of the time it ends up being a hardware issue.

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My hardware is completely fine though lmao, this has been happening since the last update.

  1. I already did this multiple times, it only works until I shut off the game.
  2. I already made sure they’re fully up to date, the problem wasn’t this either.
  3. I have medium-high graphics settings, settings change nothing lmao.
  4. Does not help.
  5. I don’t know what that is since I don’t have that setting but I guess it’s not relevant.
  6. I have 32gb ram lmao, how would I have too much stuff running? the only things running are discord, steamwebhelper32/64, steamui and steam itself aswell as firefox.
  7. The CPU usage goes completely flat for war thunder when the crash happens, again I dont think its on my side.

I heard many people even on different built PCs with GT1080ti’s and RTX3340’s having these same issues, most textures wont load for them either when tabbing back in, I am sure that it’s infact NOT a hardware issue as this is a decently new pc (got it 2 years back I think) and it has no issues running other games, the only time my pc crashed was when I downloaded 100gb of mods for garry’s mod, I had a BSOD issue with war thunder before that with the same problem, after which i thought it was fixed (For 1 year at least) and now its back???

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Thank you for the reply but none of these help solve the issue at hand.

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Feel free to comment and +1 my bug report so maybe it gets more attention

https://community.gaijin.net/issues/p/warthunder/i/IIpGVXwjAyDz

3 Likes
12

this is happening to me now as well, i have a RTX4070, 12GB vram, GPU and CPU doesnt go above 50% usage… why is this happening

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You probably have to use DDU to fully delete your old graphics drivers and then get the latest one from the Nvidia app. I first tried to fix the issue with just reinstalling my drivers through the Nvidia app but it was only when I used DDU did it actually resolve the issue.

I think it might have something to do with legacy stuff as Nvidia has recently moved away from Nvidia control panel and GeForce experience, either way war thunder doesn’t like the change.