Using an illegal name but unable to purchase the name change on gajin store

Dear administrator, Before I started playing warthunder on steam, I created a gajin account using the same email address I registered with steam and successfully logged into the game. But now I can’t get into the game due to an account name violation, and my gajin account is not linked to my steam account, so I can’t start the two-step verification to purchase the name change option in the gajin Store. I have now deleted my original gajin account. Because my account has been blocked, I cannot change my email address by myself. Can you help me solve this problem? Thank you very much

Hi!
I got an info that you already send ticket to Support, they will be able to help you.
Please be patience and wait for their answer :)

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Thank you very much! I have communicated the required information to the staff. Sorry for the inconvenience caused to your company, sincere thanks again!

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