Unlinking PSN account

Community Technical Support Platform specific issues (PS4, PS5, Xbox One and X
1

Hello, a month ago I submited a request to unlink my PSN account so I can continue my journey to top tier on PC, but so far I got no reply from support, the only message I received was that I have to wait.

I really don’t want to start all over again, 3 years of grinding is not a small amount of time, but, I might do that since I have no answers.

Does usually takes that long to unlink an account? Or is it because they are not doing it anymore at the moment?

2

Right now they have thousands of requests to deal with so they have a massive backlog to work through, from what i have seen the average time is between 14 days and 3 months, not something that takes 10 minutes either as it takes several days per user, be paitient and as time progresses it will speed up.

TL/DR: there are a lot of requests, be patient and they will catch up eventually