Recently I have been in contact with a game master and then a community manager, and the response I got is not what I was hoping for I truly don’t think they took the time to look into my case and I feel like I was unfairly banned, I don’t think they have took into consideration just how much time and money I have put into this game (3500 hours) (5 years) (over 2 thousand pounds), I also lost my 1470+ consistent log in streak, and it is so disappointing that they have no interest in helping me, all I’m after is to be unbanned again so I can carry on playing the game but because I made one silly joke I am not allowed, I need everyone’s help to get spread my story and issue so that the devs can actually see it, I will put a detailed description of the story below.
On the 24th of February I made a video show casing my account, showing all my jets tanks and boats, I made a joke saying “if we hit a thousand views I’ll sell my account” I was joking why would I sell an account I have worked so hard for, this was completely blown out of proportion when I had people in my comments saying they was reporting me as soon as I realised how I can’t make jokes like that I took the video down straight away (approximately 6 hours after it got posted) it didn’t reach too high of a viewer count only hitting 1.2 thousand, now honestly I didn’t expect it to hit that been as I’m a small channel with only 217 subs, but by the time I took it down I was already banned, I messaged support and they told me to come here, when I came here I put a post up explaining the same thing but shorter, the response I got was “we have reviewed and we have decided no further action will be taken your account will remain permanently banned” now I think that is completely unfair, I know I made one bad joke but banning me forever is unjust considering how much time, effort and money I have put into this game, all I’m asking is for my case to be properly looked at and reviewed, I know I messed up joking about selling it, I can understand if I got banned for a couple days or weeks but permanently I feel is unfair, I hope everyone has a great rest of there day and considers spreading my story.