Unban my acount for my username

more than a moth ago, I asked to be unbanned my account changing my username. however, my account is still banned. i have sent PM to a GM and I have tagged others GMs but no one has helped with my account. I changed my username a month ago and sent the PM to the game master at the same time, but i don’t know why they have not unbanned me

I would like to know why game masters have not unbanned my account, i have more than a month waiting for being unbanned

how you get banned?

for using unappropiate username. i’ve got a temporal ban until i change my username