I’m reaching out in hopes of getting some assistance with a serious issue I’m experiencing with my War Thunder account.
Recently, my account was hacked, and after contacting support and changing my password, my account was permanently banned. I have already submitted a support ticket explaining the situation and provided all the necessary details and evidence. Today, I attempted to log in to check for any updates on my ticket, but I found that my password no longer works.
I have tried resetting my password multiple times, carefully following all instructions, but I am still unable to access my account. Here are the steps I’ve taken:
- Reset my password multiple times using the official password reset process.
- Ensured there were no typos or errors in the new passwords.
- Tried logging in from different browsers and devices.
- Cleared browser cache and cookies.
Despite all these efforts, I still cannot access my account. I am concerned that my account may still be compromised or there might be another issue preventing me from logging in.
If anyone has experienced a similar issue or has any advice on how to resolve this, I would greatly appreciate your help. Additionally, if a War Thunder support member could look into my case, that would be fantastic