I’m not waiting anymore actually. I got mine transferred around January of this year. But I’ve come back to try and help people understand what is going on. But when I did have to wait, I had to wait a long time, and know how frustrating it can be.
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It was not the linking, it was the unlinking. The account transfer…
Yeah, but it’s honestly not that hard to open one tab and look at it once a day. Like the linked pages above, just look at them once a day and that’ll be enough. It’s what I did and it worked. And the window it’ll be available for isn’t going to be like 10 hours or 1 day. It’s generally at least a week if not multiple weeks.
Because, I’m trying to help and clear confusion among those that have not transferred their accounts yet.
Well, if me helping is not helping you, then I’m sorry… No their is a lot of emotion in this thread as a whole, but if you look again, baseline I’m just stating facts then people will get upset with me. Also the comment you got that from was from, was my 2nd response to someone who was too lazy to read the first literal line in the thread…
Like I said, you just have too look at one site, once a day to find out. And you don’t even have to close that tab so you don’t have to search for it.
I don’t personally think that they do it to make it more difficult, but I also don’t have an explanation as to why they don’t announce it on their home site. But then again it is Gaijin and they make some interesting decisions sometimes…
It’s not possible due to console specific policies, especially when it comes to purchasing stuff on different stores. Even virtual currency such as GE wasn’t allowed to be shared between platforms until very recently.
Wonder when it will open up again
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Since we’re in the mood of airing grievances, anyone else in the boat of not being sure how they ended up with a playstation account?
I’ve only ever played the game on PC, i created my account with my Facebook login and somehow that made it a playstation account since my facebook was used for PlayStation games as well? Not sure how that happened. I just wish there was more clarity to what account you have, I didn’t realize I had a PlayStation account and couldnt access the discount bundles in the store until i was rank VII 🙁
I dont think issues like this are unique to WarThunder/Gaijin, I’ve had similar issues with Cod/Activision/blizzard account mismatches, but I was able to remedy these with self service. As a developer myself, I completely understand these issues are alot more complex than the common end user understands, but theres got to be a better solution too.
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I highly doubt yalls contract with microsoft over this game controls Gaijins hiring policy or how many accounts you are “allowed” to transfer each year. Only way I see that happening is if Gaijin sold out completly, and yall keep warthunder too heavily biased for Russia for that to be the case.
Gaijin could easily hire more staff to keep this transfer thing going till there isnt a back log anymore.
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Hopefully around the end of the year or spring of '25
Like most people that have asked that very same question, youve even answered most of them cordially, even though they also didnt read the first line.
The confusion here is directly cause by Gaijins actions regarding how they handle these transfers.
You answering the same, albeit stupid, questions over and over again then getting fed up with it and lashing out a random person isnt actually helping. Youve already got your account transferred, now move along.
By “helping” you are actually making the situation worse. Problems like this with games only get fixed once enough of the player base gets fed up with it. Given how little the devs actually responds here just shows how little they care. And they dont have to care with people like you “helping” and doing their jobs for them.
If people stopped “helping” the devs, then either the devs would get tired of having the support pages blown up and would make a change, or enough of the player base would go elsewhere thereby hurting Gaijins wallet enough they would make the change.
You must have not read my original statement correctly as I stated the linking process is automated, not the unlinking. And I stated that to show that Gaijin could automate the unlinking process, as they already have a system for it.
And this dude nailed the issue on its head. Gaijin actively advertises the transfer service when they have no clear intentions of actually providing the service, even though said service only benefits Gaijin. Gaijin looses nothing by transferring our accounts.
No its not hard at all. But it is completely Unnecessary! Gaijin clearly has plenty of methods to announce things clearly, as they do with events and new vehicle packs for example, but in this case they choose to make the process as obscure as they can for seemingly no reason other than they can.
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You have absolutely no idea when things will be open again. Could just as easily be 2026 or 2027 as in the next couple of months.
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See, this I don’t understand. Other games, developers, companies etc… manage to have seamless cross-platform inter-operability and integration. And it’s not like you’re a small, indie developer and company either. Surely this is something you need to look at, have your lawyers/legal team revisit, or negotiate with Microsoft? Because your clunky, complex and difficult cross-platform inter-operability and integration is hurting you and your players. I see no reason why it has to be that way.
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All games have to follow the same rules and it’s always only the in-game purchased content that is transferred freely between platforms. Which is exactly the case with War Thunder and stuff you buy with GE (and GE themselves).
Also there’s nothing complex about the ability to login with your account in PC version, you don’t even need to link anything for that. Just go to web-login option in the PC launcher and use your Xbox Live details.
Any news when transferring is getting resumed?
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No, and there wont be any news ahead of time. They will just randomly open the service up again but not actively announce the service is open.
About the best you can do is once a month or two email their support and ask about it.
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We are not questioning what things get transferred, but why Gaijin makes the transfer process more difficult than it has to be, and why Gaijin doesnt clearly announce/advertise when the transfer service is available.
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You’re making the common mistake of using the term ‘transfer’ for 2 unrelated things. Cross-progression between Xbox and PC works as simple as possible - you just login with your Xbox credentials into PC version and keep all your progress etc, with only limitations of vehicle packs purchase and marketplace access.
The unlinking is a whole different story that was approved with platform-holders separately and is much more complicated technical task requiring a lot of manual work. When (and if) it will be continued, it will be announced on the forum, we don’t have any ETA for it.
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I first started playing WT on xbox, made progress and bought a few vehicles. I then bought a computer and at first I didnt know I could transfer my progress at all. But later when I looked into it I found that i could. I had already set up a gaijin account separate of my xbox account, but when I did the linking it merged my purchases and progress from my xbox onto my pc account. I thought it wouldnt be a big deal to Unlink/transfer the account again as I was immediately getting a notification to do so right after I made the link.
From the way my progress was transferred from my xbox to my pc account without the involvement of your support team, and with just a few clicks on my end, that tells me you have an automated process. With unlinking/transferring my account now should be easier as you are just severing the connection between microsoft and yourselves.
I understand the stupidity that microsoft has surrounding their transactions, and thats why Ive never once questioned why some of my GE and premium time would be lost in the unlinking/transfer.
My issue is that gaijin makes the process of unlinking/transferring much more difficult than it needs to be, and by difficult I mean the act of even starting the process by knowing when it is available.
From having 2 kids to buying my own house ive managed to miss the transfer windows the last few years.
I get its my fault for not logging on every day and checking these forums to have the chance to run across the announcement, but its not like you all announce it clearly either. I imagine your next vehicle pack your are coming out with wouldnt sell nearly as well if you announced it the same way you do these transfers.
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What you describe is impossible, you can’t link your Xbox account to email that is already used in PC version. There’s no merging of accounts, you can only link the email that was never used in any of Gaijin games. But again, linking email is not even necessary, you can simply use Xbox Live login option.
And yes, it is an automated process, you create your Gaijin account without even knowing this when you first launch any of our games on the console.
What you should understand is that it’s a SINGLE account, just with 2 different types of accessing it depending on the platform you run War Thunder on.
So when it comes to ‘unlinking’, it’s not a simple separation like you think, there’s nothing to separate in the first place. Instead, it’s a convoluted process of creating a copy of your initial account and making it a stand-alone entity, hampered by all kinds of policies on what can be copied or not.
At this point, the issue appears to be communication with the overarching playerbase.
Most of these issues would be understood if it were made very public that the process for account transfer(s) and ‘unlinking(s)’ weren’t as simple as a few clicks on a webpage. To the vast majority of players, this is easily digestible. The biggest issue with this matter is how no one knows when to expect a transfer period to open up. Right now we don’t know, just as much as you don’t know, but if there were even a hint that it could happen soon: it should be loudly broadcasted to the playerbase, repeatedly, as to be sure to keep everyone informed. Steam news updates work well enough getting information out to the masses, and there is no shortage of community members sharing information for upcoming changes and releases across YouTube. If they would be utilized to assist in this matter, the community would be all the better for it.
I hope this issue can be resolved soon enough, and account transfer will continue again.
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This is what I figured for the process, it involves inserting the player progression into a new account and deleting the old one. I’m guessing the main obstacle is wrangling all the data associated with each account (Messy SQL or NoSQL player data)
As an overconfident American who has no clue what he’s talking about, my solution would be to create a pipeline that executes this process for a fee ($5-$10) Here’s a free process flow mockup-
-
Pull data from current account of requester to new account (INSERT INTO NEW ACCOUNT)
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Deactivate existing Account
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Send email with new account details
4.???
- Profit.
I’m not sure what cloud architecture Gaijin is using, but this seems pretty straightforward with tools that AWS/Azure/GCP offer. I’d love it if you did it for free, but there are certainly risks associated with this method, so limiting requests through financial means is necessary (Also incentivizes stakeholders to buy into this project ;) )
Steam is the last place where console players should be looking for this type of news. They aren’t even allowed to play the Steam version if their account was created on the console. Vast majority as you put it doesn’t need this information at all, as they are either PC players in the first place, or are playing on their console happily and don’t want to change platforms.