Its not any more, the support site is blank except for
" Please note! Due to a high volume of inquiries, the procedure for transferring console accounts has been temporarily suspended. An announcement regarding the resumption of the procedure will be made separately on our official forum.
Please note the following:
Please do not contact support requesting to transfer an account until the transfer service returns. We are sorry, but there are no exceptions on this matter, additional applications only increase the load on the support service and delay the transfer service return."
I dug up one of your old posts on the old forum that explains it though.
"The following instruction is for War Thunder accounts created in the Xbox version of the game and linked it to email in order to login in the PC-version of the game.
We are now offering opportunity to unlink your Xbox-bound account. As a result of this procedure, you will have 2 separate accounts - original one that you can still use from the console (but can’t use in PC version anymore), and another fully fledged PC-account with no restrictions for using Gaijin Store etc. In-game progress will be saved at the moment of unlinking and after that will be no longer be shared and will become independent on each platform.
Prerequisites
For technical reasons, we do not offer the unlinking for accounts that also played PC versions of our games (Crossout, CRSED, Star Conflict). If you are willing to sacrifice your progress/purchases in PC versions of those titles, inform support about this in your request.
You have to leave your squadron if you are a member of any. You will have to enlist back to it once the unlinking is finished.
Keep in mind:
Purchases made for GE in-game (including active premium account time) will remain on new PC account, but Golden Eagles balance will be set to 0. So it is advised that you spent any Golden Eagles left on the original Xbox-account before initiating the unlinking, although it’s up to you.
Silver Lions balance is preserved.
All vehicles and premium account time (unless expired already) included into vehicle packs from the Xbox Store will be preserved.
All “market” inventory items such as unused vehicle and skin coupons and trophies will remain on the original account. If you want to keep the content provided by those items on new PC account, you have to consume them before unlinking. But boosters, wagers, orders, discount coupons etc will be transferred to new account.
Save your controls presets into a file while in PC version with your existing account, so you can import them later with a new one.
All vehicle presets will not transfer to new account, you will have to recreate them.
Friends list will be reset, you will have to repopulate it.
Squadron vehicles research will be saved on a new account except for the last 3 days. To continue research, you will have to join squadron again.
It’s a one-time, one-way offer. It is not possible to link the accounts back again, or bind another email to your original Xbox-account.
Once you spent all GE and inventory items (or are willing to proceed regardless) and left the squadron, login at https://support.gaijin.net and submit a new request (use the button at the top of the website next to your nickname). Pick category “Other” and name the request “Unlinking Xbox-bound account”.
Note! The average transferring process time takes up to 2 work days (and is provided only Monday to Friday), but this may change depending on the amount of pending requests. While the unlinking is undergoing, your account will be frozen to prevent login to the game and interfering with the process. You will be notified in the support ticket once all is done."
And your statement tells me everything I need to know about your arguments.
You sound like my teachers from back when I was in school
“You need to learn how to do these equations by hand because no one will ever carry a calculator around with them everywhere!”
What a joke that turned out to be.
GPT is a tool, nothing more. And if you had bothered to scroll up and read more of the conversation I never suggested they directly use what GPT would give them, but rather use it as a starting point to prevent them from starting from scratch.
Because thats all they are doing. Creating a copy of your data and deleting/editing parts of the information.
Tracking this post does nothing to tell you theyve created a new one. And theyve never sent out emails or announced the service in any other way besides creating a new topic on the forum.
You really need to scroll up and read some of the conversation, the dev himself said this.
You just admitted they arent working on anything urgent… The last update patch was to fix train car physics lol.
Id rather they fix your list to, and if they were actually working on making the game better I wouldnt be complaining about this near as much.
You’re missing the whole point. If the account transfer process issue was solved appropriately and within a reasonable amount of time then the forementioned problem wouldn’t exist in the first place.
Your premium time does not transfer. The things that doesn’t transfer are GE, coupons, Premium Time, Chests, and very specific console exclusive vehicles. @hamod_alasade-psn I transferred my account last time it was open and I was on psn. If you need some information about you can DM me
You really should scroll up and read some of the past conversation. Youd only lose premium time that came with the vehicle packs and one vehicle. Any premium time that you bought on its own you would keep.
@hamod_alasade-psn as long as you got your premium time separate from the vehicle packs you should be fine to keep it.
I would DM @gromvoiny the dev for the “final” word as he is the dev here.
You can’t have 500 days of PA from vehicle packs alone so you’re clearly misremembering things. Or you didn’t contact support afterwards to fix the issue in case that really happened.
Premium account purchased with GE does retain on PC, and for Xbox so does PA from store vehicle packs.
Yeah, for right now anyway they seem to care more for short term sales and the new player base rather than us long time players or the longevity of the game.
If they were doing something to to actually improve the game for example fixing the broken match maker, or adding new and different game modes I wouldnt be as upset about this delay myself.
As it is now though im not really here waiting for the transfer for War Thunders sake, but Im here because this transfer is preventing me from playing other gaijin games.
I don’t understand why Gaijin is reluctant to even try to reveal a little bit about the transition service, I think even if they launched a fee-based service, such as a dozen dollars to get away from Xbox first, there would be a lot of people willing to pay, and this fee would provide a decent amount of revenue to make up for the loss of manpower for their scattered people to disconnect （