Still no highres screenshots? Please help

I still can not make highres screenshots since the update. I have enabled highres screenshots and the SSAA option.
As one can see on the bottom left of the picture, earlier (before the recent update) it always saved the highres screenshots. But currently only low res 500kb shit screenshots are made. Very sad as i have had some moments where the game looked really beautiful and would have loved to have them as desktop background.

I think i have to contact technical support to solve that issue, does anybody know how to contact them?

If you have nVidia videocard you can simply use nVidia Ansel to make these screenshots. It works really good:

Spoiler


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These screenshots really do look very good.
I have an Nvida RTX card, how do i access the Ansel feature?

You should allow overlay to pop-up in Geforce Experience app (settings with gear icon). Then you can open this menu with Alt+F2 in game, but you only can do this in replay or hangar.

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