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Open a ticket through Gaijin Support. No one here can help. Ensure you add two factor authentication onto your account. If you did not, well there isn’t much that will happen.
I’m so sorry about that! Try submitting a support ticket to Gaijin; maybe you can get help from someone there.
Sadly no one on the forum will be able to help you with this or look into your case in any way. You will have to contact Support for an appeal. You can find support and instructions on how to contact them here: https://support.gaijin.net/hc/en-us/articles/360000262858-How-to-submit-a-support-request
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