Hi all!
I’ve tried to get support from Gaijin to fix the Packet Loss issue on the SA server for several days.
They keep asking me to run client-side connectivity tests, even when I mention I have no packet loss on EU / CIS / NA servers.
I was also told that no one else complained (sic).
They pretty well know what’s going on and limit resources in the region willingly.
Support ticket here, if you have nothing better to do: https://support.gaijin.net/hc/en-us/requests/3150238
Cheers!
WanouMars
So you contacted support about an issue and when asked for extra information to be able to help you then refused and started blaming other things?
Ps. Others cannot view your personal support ticket, you cannot link to it like that.
If you have issues with connection to the server, please check this Support thread:
If that wont help, please send ticket to support and follow their suggestions.
If you do not want to follow support requests, you can create new thread here, with valid info that will help other players to help you find the reason of your connection issues.
Before you create new post on our forum, please be sure to read forum rules, so you will not break them again.