Questions on account transfer (Xbox To PC)

Just a few questions mostly, if anyone knows or has any info, please reply

  1. How long does this process usually take? I read somewhere it takes 2-6 business days but so far it has been a total of 14. Is this normal due to the fact they have been closed for some time?

  2. Am i able to play war thunder while transferring? 14 days without the dopamine of war thunder is giving me withdrawal