Problems with starting the game and the daily bonus


With the latest update I’m unable to start the game, and I’m sorry. But what I regret most is that I lost my daily logins as I couldn’t use another device to log in in time.
I would kindly like to ask if it is possible to get them back, or are they lost forever and I have to go back to 497 days of daily access?

Thank you in advance for reading .