Problems Since Last Patch

Community Technical Support Crashes, Connection, Update Problems & Advice
1

Howdy Nukemind here!

Ever since the last patch on Steam I am only able to launch the game once. After that I have to restart the PC to be able to launch it again if for instance I close it and try to play again later.

I’ve validated the files, deleted the cache, etc- nno clue what is going on. The small box comes up like it’s launching and then… it just gets paused there.

If I tell Steam to stop the game it also won’t stop it it just is endlessly frozen…

1 Like
2

Have you tried force closing steam/war thunder from task manager? (I assume you’re on windows)

3

Yes when I do steam still says the game is running. If I force close both steam and the game it says the game is running but then will be able to “close” the game (after hitting close on steam it will show the game as closed).

But then if I launch again it will not launch still :/

4

Have you tried launching via launcher or just click play

5

I have not tried the launcher didn’t realize I could with steam tbh. This is what I see on steam even after restarting it.

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6

Try a fresh install

7

I am having the same problem as OP (or it started out that way) but now it won’t start without a fresh install each time.

8

Thats horrible

9

I’m having the same problem. However, I can’t run the game even restarting the PC or reinstalling the game. Only thing I get is the splash screen.

You can stop the game if you close Steam, reopen and hit stop again (because the game will be “running” still after Steam restart).

Haven’t been able to play in almost a week.

Edit: Workaround: launch through Battle Eye launcher from game folder and login via browser through Steam.

10

Workaround:

When launching from Steam crashpad_handler.exe pops up in the task manager. After the game fails to launch and you force close it, crashpad_handler.exe is what prevents Steam from seeing the game as shut down. End crashpad_handler and you can launch from steam again. I can get the game to launch by choosing the gaijin launcher. Otherwise it simply won’t run.

I’m guessing this has to do with the patch they dropped a few days 2.43.0.120 that mentions a new utility for crash dump handling. How would one bring this issue to gaijin’s attention?

6 Likes
11

Having the same issue only mine finally got worse, PC restarts, and even a clean install game wont launch just freezes on the small launch window

12

Thanks for the tip. I did this:

  1. I run the game through Steam
  2. When the game starts I open the task manager
  3. I find crashpad_handler.exe and kill the task
  4. The game finally starts
5 Likes
13

Maybe all the folks effected by this should add their voice here to bring it to the attn of the devs.
https://community.gaijin.net/issues/p/warthunder/i/EiyqYjOqL7FG

3 Likes
14

Have the same problem since Saturday. Close the crashpad_handler.exe when it pop up in the task manger help to start the game

15

I’m having the same problem, I don’t know what to do, tried to uninstall but still having this issue

16

You need to do what SmallKiwi said if you are running steam and are facing this.

Even MARAS_ was a more direct instructional.

It’s about that zombie process.

1 Like
17

I was worried that i was losing my streak but thanks to you for these easy steps im not losing it <3

1 Like