Payment Options don't work and not able to contact support

Hello everyone,
any one else having trouble with the shop and with the support page?

I tried to purchase something, tried from out of the game and from the browser. i tried Visa/debit/Bank transfer but nothing worked. i double checked with my bank and i was able to purchase stuff online on other websites so it is no problem from my banks site.

I am asked to contact the support, but when i try to login i get redirected to my profile so i cannot open a ticket.

1 Like

Is there any info when the support will work again or is there a way someone can contact the support to deal with this via email?
→ the payment options are not working from Germany…

just checked a minute ago and the login to the support website seems to working again…