It seems the website is not allowing the transaction to go though, I have contacted the bank and they said NOTHING showed up. Gaijin please fix this problem! I have been doing this for days and I want the discount to continue for me after this one sided problem.
The bank said there’s apparently Nothing wrong with my card and it’s probably the website fault.
One of the options is to contact support. That’s likely your best bet.
I think I use paypal for mine, which could be a way to get past this if you can use that.
Please send ticket to our support here: https://support.gaijin.net/hc/en-us/categories/200005031-War-Thunder
I already contacted support and they haven’t replied back for days.
From support site:
Dear friends!
Due to increasing amount of your requests, we are obliged to announce that for the time being there may be a VERY NOTICEABLE delay (from several days) in our responses to your inquiries.
We kindly ask you the following:
- please, DO NOT create multiple inquiries related to one problem or several resembling cases as may cause confusion and slow the solution of your issue;
- DO NOT UPDATE the request by adding additional messages to it (this action will move your request to the end of the queue, thereby delaying the time you receive a response);
- if you experience an issue with a purchase, please DO NOT USE that purchase or we will not be able to resolve said problem;
Please, accept our sincere apologies for a possible inconvenience this may cause.
Best regards, Gaijin Customer Support Service.
Please be patience and please be sure to do not send more tickets/bump old one before you get an answer for initial one.
Sorry for delays!
