Not receiving SMS code

I’m trying to update my email address and in order to do so I have to link my phone number. I entered my phone number and request the SMS code but haven’t received it. I’ve tried several times since last night and this morning and not one has come through. Any ideas?

I had previously opened a support ticket to change my email because I thought I had lost access to the ISP. I can’t see a way to update that ticket with my new issue.

3 Likes

same deal

1 Like

I definitely had this issue and it made me unable to do anything. I forgot how I fixed the issue though. The emails just werent going through, and especially not the SMS

Having the same problem…whats going on?

I have had this issue for months. Losing hope of it getting fixed.