New players are identified as bots during the level-up process

Hello, Gaijin Team! I’m a new player who just started playing and I really enjoy the game. This has resulted in a low KD ratio, but today I was banned by an administrator for allegedly using bots. I kindly request a manual review by the Gaijin Team to confirm that I have not used any scripts. Please lift the ban after your investigation.Please help me contact the administrator.

Please contact support, as forums cannot help, thanks