Well while i was doing the steps changing my name i tried to message a game master but here is the problem when i send the message it says ( An error occurred: You must play battles in game, in order to be able to post )
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I have send you a PM, please check if you can use it.
where should i find it iam sorry i am new is this forum
Top right part of the screen, click on our profile icon.
thanks but when I try to reply to you, the same problem pops up (An error occurred: You must play battles in game, in order to be able to post)
I will pass the PM to GMs for you.
Ok, there is one issue, I am guessing this is new account, created only to discuss the ban.
Please use the account you are using to play to contact GM via PM.
I am sure that this is the one I am using to play ,also I have not played the game for 13 days
Ok thanks
Hi!
There is no account in the system with the same name as the one you have here on the forum.
(https://warthunder.com/en/community/searchplayers?name=FMZ_DEX)
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Well, I cannot find such account, so do GMs :(
If you are sure this is the account you play in game, please contact Support, they need to check it (due to the fact, that GMs cannot help you).
https://support.gaijin.net/hc/en-us/requests/new?ticket_form_id=95008
ok i checked out its not
my main account is called ILOVENEGGERS dont tell me why this was the name i was crazy i think
but now to change it i need to buy nick change
i checked its called ILOVENEGGERS dont tell my why this was the name but now i need to buy the nick change
An account with that name does exist and is banned for name.
That is the same name as the account was banned for so it has not been changed.
In case you did try to change the name but the change did not go through and the free use was used up anyway then please contact support.
If you have had a different name previously and then changed to this name that the account was banned for, then the next name change does cost money and there is sadly nothing we can do about it.
Regards
Necronomica
Can I do anything with the support team to change my nickname without buying the nick change
or I just lost my account
No.
Every player gets one change of name for free, all subsequent ones need to be purchased.
Any exceptions from this rule are completely out of question, because then everybody will come and claim to get another name change for free.
So my account is now lost
Why? You can still purchase a name change.
Note also that when someone uses a name change, he is explicitly warned that any future name change will need to be purchased. People ignore such warnings all too often, sadly.
There is a problem in the new policies of the credit card in my country that cant do this action
but when I can I will purchase it