Ideal payment option not available on Gaijin.net store

I’m having the exact same problem

2 Likes

Same problem here! I Used to pay with Xsolla (It had a Wallet icon), i used to pay with it because it VISA doesn’t accept my card i have the Show More Options button but no other options showing i’m really sad they took it off hope they put it back.

3 Likes

Cant use xsolla too, my sole payment method, cuz some reason my card doesnt work on the others
any idea if it will be fixed and when?

2 Likes

Also cant pay with Ideal, so no more money from me too gajin

1 Like

@gaijin when is this mess fixed… i just wanted to spend more money and you just stopped me and about 50% of the playerbase from not being able to buy shit… you will be making less money yk

2 Likes

image

They removed the “Show more Options”. Now I can’t buy GE until this problem is fixed or at least they release a statement about this

3 Likes

true i mean its okay if they remove payment options but at least inform youre paying costummers, i hate that they never give informations

2 Likes

Well for me the show more option doesn’t reveal anything, i’m curious did popular payment method depends on player locality? since there is no Discover and in place there is a brand of e-wallet popular in my place, anyway, i also can’t buy GE using Xsolla, i guess @gaijin doesn’t want my money anymore

1 Like

Has Gaijin commented on this? I tried to spend money today but Venmo wasn’t there for me to select???

1 Like

Not yet. I think I’ll put in a support ticket to see if they have anything to say.

Hi!
The payment option depends on your localisation, we have different agreements for different regions.
As far as I know, we are currently changing our partner for South America, so some options may not be available.
We are trying to bring them back as soon as possible, sorry for the inconvenience.
Also, if you do not have the “show more” option, please try to check if it appears when you select the pack/item directly from the store without adding it to the cart.

1 Like

So they removed venmo from players in located in the USA? That doesn’t seem like a good business decision.

2 Likes

So, the first response was after 20 days? How long are these talks going to last? When can we get our (European, North American and other) payment methods back? Why the … are you … over other entire continents? @Stona_WT this is a non answer on a long open case. You should join politics.

4 Likes

Please fix it fast, my prem time ran out and now the grind will take forever.

I’m confused why this would affect north America players?

Well that’s sucks especially when there is no news or even announcement for almost a month, unless it back fast, my BP grind will be for nothing since i only bought pass when i hit BP level 80 up.

1 Like

Please fix. Can’t spend money on War Thunder without iDeal.

Please add Venmo back!!

Guys, did anyone else have the “change location” option?

Help us determine your location

Select a location to display the price in your local currency

I set it to Europe for myself and got some more payment info there again. Weird as Netherlands is in Europe… still nothing like iDeal. Gaijin doesnt want to make money anymore? Quite annoying if you ask me!

I tried the Visa… doesnt want to work at all either,

image

I am having similar problem it won’t see my saved card ND I GET THE SAME BAD GATEWAY ERROR