I have been perma banned, but I have never done anything? Please help

I have played on and off for a long time on xbox and pc but when I redownloaded the game today I was met with four new achievements and a ban. The last time I played was December 2023 and I am really worried since I have put a decent bit of money into the game. In the past I did have trouble with being kicked out of games but didn’t worry about it since I was not cheating and have never tampered with anything. I usually have geforce experience installed which is the only thing I can think of. Please help someone

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Posting here won’t resolve your issue.

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You may have been hacked and need to open a ticket

How do I open a ticket?

Gaijin support