I got stuff from SL boxes but never receive it

[KenRo6757]

i got the hive decoration from the SL boxes before but never receive it

, is there anyways to report this issue ?

my game ID : KenRo6757

sry for the bad english

[F-16D_Barak_II]

You got it as a coupon, you need to activate it (or sell it)

[KenRo6757]

No , I checked my inventory already , never have it

[Silesian_Lynx]

Maybe login again or reload the game?

[KenRo6757]

i also did that as well