Gaijin support was utterly unhelpful and just told me to read the ToS and showed me no proof that i used a cheated client. I cannot do such a thing there’s not even a trace of a cheat engine on my PC and I’ve played this game for over 2500 hours, it makes no sense why I should cheat on a game i’ve poured money and so much time into.
Mass reporting has nothing to do with it. Actual illegal operations from within your account does.
Official notice:
➤ To request help regarding a Chat Ban, please contact a Game Master via Forum PM.
➤ To request help regarding a Name related Account Ban, please contact a Game Master via Forum PM.
➤ To request help regarding a Team Kill related Account Ban, please contact a Game Master via Forum PM.
➤ In case you suspect someone else took control over your account (and got it into trouble…) please contact Support .
Please note that any issues that do not fall under the above mentioned cases can not be addressed by the Game Master Team.
Please remember also: People often undervalue the use of 2-step-authorisation. A well protected account is important to prevent someone can get illegal access to it and get someone into trouble.
Even if that happens, the responsibility for the accounts security lies always with the owner of the account, meaning that if the players don’t protect their accounts, they might have to face the consequences if their accounts are used to perform illegal actions by others…
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