received a ban for an incorrect nickname (which I had for more than a year). Following the instructions that were written in the comments to my temporary deprivation of access to the game. After I changed my nickname through the site Gaijin Entertainment, I had to write to the GM and ask him to unblock my account. More than a day has passed, and I still haven’t received a response from anyone, support is silent, GMs are ignoring my requests. How to get unbanned, who else should I write to and how much time should I lose to come back and have fun.
Thank you for your attention and thanks in advance for your response.