I cannot enter Ground Realistic Battles

I am experiencing a persistent issue where, immediately after entering a Ground Realistic Battles match, I am returned to the hangar with a ‘Server connection lost’ error. It all started right after I updated the game and played one match of Ground Realistic Battles.Crucially, my account works perfectly fine in all other game modes.

To troubleshoot, I had a friend log into my account from a completely different location and network. They encountered the exact same ‘Server connection lost’ error when trying to enter Ground RB, confirming the issue is linked to my account in this specific mode. However, I then created a brand new account on the same computer, and that new account could enter and play Ground RB without any problems.

In summary, the issue is isolated to my main account trying to access Ground RB, it started post-update, and none of my friends have experienced this. I have also tried switching my own network without success.

Hi
Please contact our support via ticket here:

https://support.gaijin.net/hc/en-us/categories/200005031-War-Thunder

(log in, send ticket).