I bought GE but still didnt recive them after 2 hours

Community Technical Support Gaijin.net Store, Gaijin Market, Merch Shop,Forum
1

i bought GE like 2 hours ago but it doesnt even show in my purchase history and i didnt even get a confirmation e-mail. The only thing i got is a notification on my banks app

1 Like
2

You have purchase it on official Gaijin store here? https://store.gaijin.net/

3

You should ask the support

4

i already made a support ticket but i heard nohing in the past couple of hours

5

Takes 1or 2 days

6

oh ok ty. but still i bought GE like 3 days ago and i got them almost instantly and now i don even get an email after 4 hours

7

Can you send a screenshot of the website you bought them from?

8

image
image1919×963 163 KB

9

Okay looks like the real website. Then I would wait and see what the support sais. There is nothing else you can do.

10

okay, thank you

1 Like
11

yes. i bough them here Gaijin.Net Store / Golden eagles

Edit: i also bought them 3 days ago on the same website and i got them in a couple of minutes

12

You did restart the client?

13

Yes as of today i still dont have the golden eagles. But i got a reply on the support ticket