Yesterday i Bought 50k GE (ik i got a problem) and i havent received them yet after 18H. I was loged into the right acc and it was booked of my card so i dont know what the problem is. i already opened a ticket does anyone have the same problem.
Any update or has it still not gone through? If not attempt to get it refunded
same here, bought the turm 3 pack on xbox store yesterday and havent received anything yet
In cases of issues with purchases you should contact support, depending on how many requests they currently have it might take them a while to answer. You can find support and instructions on how to contact them here: https://support.gaijin.net/hc/en-us/articles/360000262858-How-to-submit-a-support-request
thank you, already did that, no answer so far
I see you’re a console player. In case you play on PC, I heard that you need to start the game on the XBOX for it to ‘receive’ the purchase. If you’re playing on XBOX, you might have to restart the game. If none work, best thing would be to check if you really purchased something and report it to the corresponding department.
but i sold my xbox and cannot convert the account to pc, saw a post that recommended to buy packs on the xbox store so i did. so basically i cannot get any packs for WT anymore
Try using Xbox Live login on PC, but if that doesn’t work unfortunately that means you can’t activate the packs from Xbox store without logging in from console.
Ask a friend and login with your account from his console maybe.
thank you that worked, have a great evening!