I am not able to access the Marketplace

Community Technical Support
1

I have been playing War Thunder on my PS5 for years. I just now recently switched from PS5 to PC and I am not able to access the marketplace on my PC or PS5. In game or online and this issue has been going on for a very long time.

2

Is anyone able to help me with this?
Please.

3

Howdy!

Well for starters, you can’t access the marketplace from console… I also see that you’re using your PSN account to post here, so I’m assuming this is not the account you transferred from PSN?

4

Im trying to access it from PC.

5

While I was on my Console I had linked my gmail to my war thunder account from my PS5. That is why it is PSN.

6

Okay. Is your account officially transferred by Gaijin from PSN to PC? Or are you using your PSN account on PC?

I know these may sound stupid and redundant, but gotta start somewhere

7

I transfered my account from PSN to PC.

8

Okay. Can you try logging into the marketplace and sending a screenshot of what it said?

9

Do you have discord? I have a screenshot of what happens when I try to enter it.

10

BillyBob you there?

11

Huh yeah

12

No

13

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14

Hmmm… Well then I really don’t know how to help… If you can’t log in with your PC account then I’d say best thing to do is connect support maybe?

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://support.gaijin.net/hc/en-us/categories/200005031-War-Thunder&ved=2ahUKEwjLydSj3cqHAxV1rokEHWlQDncQFnoECAYQAQ&usg=AOvVaw1N_J4A83CxFXcXV_y6UQco

15

How do I link my War Thunder account to my Email instead of my PSN?

16

Like I said, try contacting support with this stuff

17

Sorry, For the late reply but it is due to you creating your warthunder account on console due to microsofts privacy policy you cannot access the marketplace and other sorts therefore unfortunately you have to restart or continue on your console account

18

they don’t have the service up to unlink accouts from their consols